Maricopa Community Colleges  MET138AA   19936-19995 
Official Course Description:   MCCCD Approval:  05/25/93  
MET138AA     19936-19995 LEC 1 Credit(s) 1 Period(s)
Business Transformation: Process Model
Overview of Transformation Process Model. A means for business and industry to improve quality, productivity and competitive position. Prerequisites: None.
Cross-References:   MGT138AA
 
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MCCCD Official Course Competencies:
 
MET138AA   19936-19995 Business Transformation: Process Model
1. Explain the impact of foreign competition on the American economy and explain the need for industry to improve quality, productivity, and a competitive position. (I)
2. Describe management's responsibility to make "systems" changes to improve quality/productivity and list Deming's 14 points for change in an organization. (II)
3. Explain the step-by-step process for quality/productivity improvement. (III)
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MCCCD Official Course Outline:
 
MET138AA   19936-19995 Business Transformation: Process Model
    I. Overview of American economy
        A. Foreign competition
        C. Prevention system
        D. Quality
        E. Productivity
        F. Competitive position
      II. Organizational change
          A. Management's responsibility
          B. Deming's 14 points
          C. "Inhibitors"
          D. Action plan
        III. Transformation process model
            A. Project selection
            B. Project implementation
            C. Project evaluation
            D. Continuing improvement strategy
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