| 1.
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Identify general characteristics of language and meaning. (I)
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| 2.
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Identify ways of processing messages and evaluating their success. (I)
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| 3.
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Write coherent sentences and paragraphs, using fundamental writing
techniques. (II)
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| 4.
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Identify and write business letters for favorable, unfavorable, and
persuasive situations. (III)
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| 5.
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Identify and write business memos for favorable, unfavorable, and
persuasive situations. (IV)
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| 6.
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Identify and state the purpose of the major parts of the inductive
organization for reports. (V)
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| 7.
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Compose a report. (V)
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| 8.
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Describe common uses of visual aids to convert quantitative and
qualitative data into meaningful summaries. (VI)
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| 9.
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Prepare a visual aid for a business situation. (VI)
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| 10.
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Prepare and present an oral business presentation using visual aids.
(VII)
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| 11.
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Describe how to modify communication behavior in selected cases to
overcome barriers arising from interpersonal, and organizational
sources. (VIII)
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| 12.
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Prepare a resume of employment credentials, and write an application
letter to accompany the resume. (IX)
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| 13.
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Describe how the technology revolution - national and international -
affects the employee and the company. (X)
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