| 1.
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Identify the attributes an interior designer needs to have in order
for sales to be successful in a variety of jobs. (I)
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| 2.
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Describe the steps involved in fine tuning sales thinking. (II)
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| 3.
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Analyze clients' needs, including objectives, problems, and decision
process. (III)
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| 4.
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Describe the process of selling oneself. (IV)
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| 5.
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Identify the techniques used in managing the client. (V)
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| 6.
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Identify the techniques used in interviewing, including listening,
questioning, and collecting and recording data. (VI)
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| 7.
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Identify the techniques used in establishing a relationship with a
client. (VII)
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| 8.
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Describe the process of developing a sales strategy. (VIII)
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| 9.
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Describe the process used in sales resistance. (IX)
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| 10.
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Describe the steps involved in negotiations. (X)
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| 11.
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Describe the process for closing a sale. (XI)
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| 12.
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Identify the techniques used to acquire and keep clients. (XII)
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| 13.
|
Identify the Federal and State laws and City codes which are
applicable to interior design sales. (XIII)
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