Maricopa Community Colleges  COM080   19994-99999 

Official Course Description:  MCCCD Approval:  5/25/99

COM080  1999 Summer I - 9999


3 Credit(s)

3 Period(s)

Conversation Circles

Practice in conversing in English for non-native speakers. Emphasis in developing conversational techniques to facilitate building and maintaining relationships:

Prerequisites: None.


Course Notes: COM0880 may be repeated for a total of six (6) credit hours.


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MCCCD Official Course Competencies:


COM080  1999 Summer I - 9999

Conversation Circles



Open and close conversations comfortably. (I, II)


Use feedforward to prepare the listener for the message. (II)


Exchange speaker-listener roles smoothly and frequently. (II)


Identify and use turn taking cues appropriately. (II)


Demonstrate active listening techniques. (II)


Develop a repertoire of conversational responses. (II, III, IV)


Provide appropriate verbal and nonverbal feedback. (IV)


Self disclose appropriately and selectively; encourage appropriate self disclosure from others. (II, IV, VI)


Express disagreement positively. (IV)


Compliment others and receive and respond to compliments. (II, IV)


Identify different communication contexts. (I, VI)


Recognize and use appropriate nonverbal behavior. (II, V)

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MCCCD Official Course Outline:


COM080  1999 Summer I - 9999

Conversation Circles


I. Initiating a Conversation

A. Greetings

1. Verbal

2. Nonverbal

B. Topics for conversation

1. Cultural sensitivity

2. Focus on other person

II. Developing and Maintaining a Conversation

A. Feedforward

B. Asking questions

1. Open questions

2. Closed questions

3. Clarifying questions

4. Asking for more information

C. Self disclosure

D. Turn taking rules and techniques

E. Feedback-verbal and nonverbal

1. Active listening/paraphrasing

2. Empathy and positiveness

III. Closing a Conversation

IV. Building and Maintaining Rapport

A. Expressing agreement

B. Expressing disagreement

C. Expressing likes and dislikes

D. Asking about and expressing opinions

E. Politely expressing wants or preferences

F. Making polite requests

G. Giving and receiving advice/help

V. Nonverbal Dimensions of Conversations

A. Body movements and gestures

B. Facial and eye movements

C. Proxemics

D. Touch

E. Paralanguage

F. Silence

G. Chronemics

H. Cultural dimensions

VI. Contexts

A. Talking with a stranger

B. Talking with friends

C. Talking with a co-worker

D. Talking with your boss

E. Talking on the telephone

F. Talking in an interview



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