Maricopa Community Colleges  BPC170   19994-20082 
Official Course Description: MCCCD Approval: 02/23/99
BPC170 19994-20082 L+L 3 Credit(s) 4 Period(s)
Computer Maintenance I: A+ Prep
Technical aspects of the microcomputer, including system setup (hardware and software) and basic troubleshooting. Emphasis on basic troubleshooting, use of tools, hardware components and hardware/software interfacing.
Prerequisites: CIS105 and BPC121AB or permission of instructor.
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MCCCD Official Course Competencies:
 
BPC170   19994-20082 Computer Maintenance I: A+ Prep
1. Use basic electronic tools and evaluation devices. (II)
2. Use diagnostic hardware and software. (III, V)
3. Install peripheral devices such as printers, disk drivers and option boards. (VII)
4. Set up hardware and software in various common configurations. (VII, VIII)
5. Troubleshoot problems with various common hardware/software configurations. (III, IV)
6. Install and customize common applications software. (VIII)
7. Describe basic PC architecture. (I)
8. Install and troubleshoot basic problems with printer and modem cables. (VII)
9. Use technical manuals. (II, III, IV, V, VII, VIII)
10. Perform periodic maintenance. (IV)
11. Describe concepts related to printer operations and identify specific printer components. (VII)
12. Explain care and service techniques and common problems with primary printer types. (VII)
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MCCCD Official Course Outline:
 
BPC170   19994-20082 Computer Maintenance I: A+ Prep
    I. Microcomputer Architecture
        A. Hardware and software interface
        B. Basic hardware components
        C. Operating system software
        D. Peripheral devices
      II. Introduction to Maintenance and Repair Techniques
          A. Basic tools
          B. User maintenance
          C. Board level maintenance
          D. Chip level maintenance
          E. Advanced maintenance
        III. Introduction to Computer Diagnostics
            A. Error detection
            B. Problem-solving
            C. System boot procedures
            D. Work area setup
          IV. Preventive and Corrective Maintenance
            V. Diagnostics
                A. Routine diagnostics
                B. Using diagnostic software
                C. Troubleshooting diagnostics
              VI. Configuration and Batch Files
                  A. Disk drive concepts
                  B. Device drivers
                  C. Configuration files
                  E. Batch files
                VII. Hardware Installation and Basic Troubleshooting
                    A. Printers
                    B. Disk drivers
                    C. Monitors
                    D. Option boards
                    E. Communications devices
                    F. Mouses
                    G. Memory
                    H. Care and service of printers
                    I. Common problems with printers
                  VIII. Software Installation and Basic Troubleshooting
                      A. Automated installation considerations
                      B. Manual installation
                      C. Customization
                      D. Configuration to hardware and peripherals
                      E. Printer setup
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