1.
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Describe the elements of the communication process/models. (I)
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2.
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Distinguish between listening and hearing. (II)
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3.
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Describe the process of listening. (II)
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4.
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Identify barriers to effective listening. (II)
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5.
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Identify the main idea of lectures. (II)
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6.
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Distinguish relevant supporting details from the nonessential details
of lectures. (II)
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7.
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Write notes that accurately reflect the relevant content of lectures.
(II)
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8.
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Select and research an appropriate topic for a 5-to-7- minute oral
report. (III)
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9.
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Using an accepted format, organize data for a 5-to-7-minute oral
report. (III)
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10.
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Deliver a prepared 5-to-7-minute oral report. (III)
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11.
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Describe the differences among assertive, nonassertive, and aggressive
behaviors. (IV)
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12.
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Demonstrate techniques of assertive behavior in a variety of
situations. (IV)
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