Maricopa Community Colleges  BTO148AA   19984-20086 
Official Course Description: MCCCD Approval: 07/22/08
BTO148AA 19984-20086 LEC 1 Credit(s) 1 Period(s)
Office Ethics
Ethical issues in the office.
Prerequisites: None.
Cross-References: MGT148AA
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MCCCD Official Course Competencies:
 
BTO148AA   19984-20086 Office Ethics
1. Describe and provide examples of ethical issues which arise in the office. (I)
2. List criteria for evaluation of ethical behaviors and apply to dilemmas which may arise in the office. (II)
3. Describe sources which influence the development of personal values. (III)
4. Describe conflicts in values which may arise at work, either within oneself or with other employees, and indicate possible resolutions. (III)
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MCCCD Official Course Outline:
 
BTO148AA   19984-20086 Office Ethics
    I. Overview of Business Office Ethics
        A. Definitions
          1. Ethics
          2. Integrity
          3. Values
          4. Social responsibility
        B. Levels of ethical issues in the office
          1. Societal
          2. Office policy
          3. Relationship between the company and its employees
          4. Personal
        C. Examples of unethical behavior in the office
      II. Ethical Standards in the Business Office
          A. Criteria for evaluation
            1. Legality
            2. Personal morality
            3. Enlightened self-interest
            4. Corporate/professional codes of ethics
            5. Common practices
          B. Examples of ethical dilemmas for the business office
        III. Making Ethical Choices
            A. Sources for the development of personal values
              1. Environmental
              2. Family
              3. Religious
              4. Schools
              5. The media
              6. Admired people
            B. Conflicts in values
              1. Within oneself
              2. With others
              3. Methods of resolution
            C. Examples of personal ethical dilemmas
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