Maricopa Community Colleges  BPC270   19966-20082 
Official Course Description: MCCCD Approval: 06/25/96
BPC270 19966-20082 L+L 3 Credit(s) 4 Period(s)
Microcomputer Maintenance II
Advanced technical aspects of maintaining and servicing microcomputers. Emphasis placed on installation, periodic maintenance, diagnosis, and/or problem resolution of power system, motherboard, memory, storage devices, and network interface cards. Extensive use of software diagnostic and utility tools.
Prerequisites: BPC170 with grade of C or better, or permission of instructor.
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MCCCD Official Course Competencies:
BPC270   19966-20082 Microcomputer Maintenance II
1. Use diagnostic hardware and/or software tools (I)
2. Investigate and resolve power system problems (II)
3. Investigate and resolve motherboard board problems (III)
4. Configure motherboard board settings (III)
5. Investigate and resolve problems with system cables (II, III)
6. Install and configure memory (IV)
7. Investigate and resolve memory problems (IV)
8. Describe memory management techniques (IV)
9. Install and configure storage devices and controllers (V)
10. Investigate and resolve storage device and controller problems (V)
11. Install and configure network interface cards (VI)
12. Investigate and resolve interface card problems (VI)
13. Perform preventative maintenance of system components (II, III, V)
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MCCCD Official Course Outline:
BPC270   19966-20082 Microcomputer Maintenance II
    I. Overview of diagnostic and maintenance techniques
        A. Diagnostic hardware and software
        B. Electrostatic discharge procedures
      II. Power system considerations
          A. Electronic and fundamentals
          B. Voltage requirements
          C. Power line considerations
          D. Power conditioning devices
          E. Diagnostic procedures
          F. Preventative maintenance procedures
          G. Environmental considerations
        III. Motherboard and system configuration
            A. Description of components
            C. Bus architectures
            D. Configuration
            E. Component handling
            F. CPU upgrades
            G. Diagnostic procedures
            H. Preventative maintenance procedures
          IV. Memory
              A. Types of memory
              B. Memory expansion issues
              C. Memory configuration
              D. Diagnostic procedures
              E. Memory management techniques
            V. Storage devices
                A. Diskette drives
                B. Hard disk drives
                C. Tape drives
                D. CD-Rom and optical drives
                E. Controller protocols
                F. Installation and diagnostic procedures
                G. Preventative maintenance procedures
              VI. Network interface cards
                  A. Overview
                  B. Installation
                  C. Configuration
                  D. Drivers and diagnostics
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