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Official Course
Description: MCCCD Approval: 6-27-1995 |
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COM263
1995 Fall - 9999 |
LEC 3.0
Credit(s) 3.0 Period(s) 3.0 Load Acad |
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Elements
of Intercultural Communication |
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Basic concepts, principles, and skills for improving oral
communication between persons from different minority, racial, ethnic, and
cultural backgrounds. Prerequisites: None. Course
Attribute(s): General Education Designation: Cultural
Diversity - [C] General Education Designation: Global
Awareness - [G] General
Education Designation: Social and Behavioral Sciences - [SB] |
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Go to Competencies Go to Outline
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MCCCD
Official Course Competencies: |
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COM263 1995
Fall - 9999 |
Elements of Intercultural Communication |
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1.
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Identify the nature, elements, and impact of culture. (I) |
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2.
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Assess one's own cultural self-awareness in relation to
comparative or contrast cultures. (I) |
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3.
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Identify and describe the basic elements of the
communication process. (II) |
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4.
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Identify
potential barriers to communication and describe how to avoid them or manage
them in a variety of situations. (II,IV,X) |
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5.
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Describe the
relationship between culture and communication and explain its impact on
interpersonal, group, and public communication. (III,IV,X) |
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6.
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Compare similarities and differences universal to all
cultures. (IV,X) |
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7.
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Describe the process of perception and the perceptual
problems most commonly found in cross-cultural encounters. (IV,X) |
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8.
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Describe the
nature of stereotyping and prejudice, explain how they edit or control one's
behavior, and identify strategies to overcome them. (IV,X) |
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9.
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Describe the
nature of racism and ethnocentrism, explain how they edit or control one's
behavior, and identify strategies to overcome them. (IV,X) |
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10.
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Demonstrate skills and strategies for dealing with
similarities and differences in perception. (IV) |
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11.
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Identify communication breakdowns which stem from
perceptual differences. (IV) |
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12.
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Assess different learning styles and approaches to learning.
(V) |
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13.
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Describe the impact of culture on how we think and respond
to our world. (V) |
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14.
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Describe how culture impacts everything we do. (V) |
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15.
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Describe language as the verbal codes of behavior and
explain problems related to language differences. (VI, VII) |
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16.
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Identify and describe similarities and differences in
verbal and nonverbal behaviors across cultures. (VI) |
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17.
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Demonstrate the skills necessary for effective
cross-cultural interactions as a sender. (VIII) |
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18.
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Demonstrate the skills necessary for effective
cross-cultural interactions as a receiver.(VIII) |
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19.
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Identify and describe the steps of culture conflict and
culture shock. (IX) |
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20.
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Identify cycles of adjustment. (IX) |
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21.
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Describe issues and problems in intercultural
communication.(X) |
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22.
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Identify the impact of intercultural communication and the
role of training effective cross-cultural communicators. (X) |
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23.
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Identify changes in the national and global environments
which necessitates the study of intercultural communication. (X) |
Go to Description Go to top of
Competencies
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MCCCD
Official Course Outline: |
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COM263 1995
Fall - 9999 |
Elements of Intercultural Communication |
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I. Nature of Culture A. Definition and Elements B. Examples of Cultural
Differences C. Examples of Cultural
Similarities D. Aspects of Learned
Behaviors E. Impact of Culture on
Personality F. Cultural Self-Awareness G. Contrast Approaches to
Study of Culture H. Foreign and Domestic
Cultures II. Nature of the
Communication Process A. Definition and Elements B. Potential Barriers C. Responsibilities of
Communicators D. Models of Communication E. Sender/Receiver Skills F. Feedback and
Responsiveness III. Relationship of
Culture and Communication A. Relationship Elements
and Process B. Impact of Each upon the
Other C. Models of Communication
and Culture D. Intercultural
Communication E. Interracial
Communication F. International
Communication G. Impact on Interpersonal,
Group, and Public Communication IV. Nature of Perception A. Definition and Elements
of the Process Across Contexts B. Blocks to Perception C. Individual Differences D. Perceptual Problems
Across Cultures E. Dealing with
Similarities and Differences 1. Skills 2. Strategies F. Nature and Impact of
Stereotypes G. Nature and Impact of
Prejudices H. Nature and Impact of
Discrimination/Racism I. Nature and Impact of
Ethnocentrism J. Skills of Culture
Management/Diversity Management K. Projection of Attitudes,
Behaviors, and Expectations on Others V. Socio-Psychological
Impact of Culture A. How One Learns B. How One Thinks and
Processes Information for Decisions C. Social Organization
within a Culture D. Customs, Habits, and
Mores of a Society E. Nature of One's Cultural
Image or Characteristics F. Motives, Attitudes, and
Value Systems of the People G. Business and Aspects of
Relating at All Levels of an Organization H. Interpersonal Relations,
Group Work, and Public Management Practices VI. Language: Verbal Codes
of Behavior A. Language Differences as
a Problem B. Language as Reflection
of Values, Perception, and Thought Process C. Social Meaning in
Language Structure D. Differences in
Translation VII. Nonverbal
Communication: Codes of Behavior A. Universal Codes of
Behavior B. Cultural Differences C. Relationship of Verbal
and Nonverbal Communication D. Skills of Perception
Checking E. How to Read Cues Across
Cultures F. How to Project Effective
Behaviors Across Cultures VIII. Skills of an
Effective Cross-Cultural Communicator A. Appreciation and Respect
for Other Cultures and Their Differences B. Active Listening C. Perception Checks D. Feedback and
Responsiveness E. See and Sustain
Varieties of Information F. Tolerance of Ambiguity
in Self, Others, and in Relationships G. Anticipate and Manage
Problem Areas in Communication H. Find Common Ground and
Objectives with Someone Whose Values and Preferences are Different I. Cope with Stresses of
Multicultural Environments J. Clarification of
Communication K. Express Positive Regard
for Another 1. Eye Contact 2. Posture 3. Tone of Voice 4. Display of Interest L. Sense of Humor-No Matter
What IX. Culture Conflict and
Culture Shock A. Definition and Elements B. Steps and Process C. Elements of Role Fatigue
D. Preparation for Cultural
Immersion E. Reverse Culture Shock
and Reentry to Home Culture X. Intercultural Issues and
Problems A. Problems and Issues B. Ethical Issues and
Considerations C. Future Prospects/Impact
on Life and Job Market D. Research Trends in the
Future E. Barriers/Strategies to
Overcome Them F. Training Issues and
Development of Cross-Cultural Training G. Impacts/Need For
Intercultural Study 1. Tourism 2. Educational and Cultural
Exchange 3. International Business
Relations 4. International Relations and
Conflict Resolution 5. Communication in a
Changing World of Media and Technology |