Maricopa Community Colleges  BTO108   19956-20086 
Official Course Description: MCCCD Approval: 07/22/08
BTO108 19956-20086 LEC 0.50 Credit(s) 0.50 Period(s)
Managing the Office Work Flow
Skills and strategies for efficient work flow management in the office.
Prerequisites: None.
Cross-References: MGT108
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MCCCD Official Course Competencies:
 
BTO108   19956-20086 Managing the Office Work Flow
1. Identify current office work flow procedures on the job, including time wasters. (I)
2. Identify common problems in managing office work flow. (II)
3. Apply skills and strategies for efficient office work flow. (III)
4. Employ strategies for minimizing inefficient use of office work flow. (IV)
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MCCCD Official Course Outline:
 
BTO108   19956-20086 Managing the Office Work Flow
    I. Assessing work flow in the office
      II. Common office work flow problems
          A. Procrastination
          B. "Lack" of time
          C. Wasted time
          D. Misusing time
          E. Interruptions by co-workers
        III. Office work flow skills
            A. Scheduling work tasks
            B. Maintaining daily schedules
            C. Analyzing daily tasks
            D. Scheduling major projects
            E. Establishing deadlines
            F. Organizing work flow to save time
          IV. Office work flow strategies
              A. Dealing with the demands of other people
              B. Saying no
              C. Interruptions
              D. Unexpected free time
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