MCCCD Official Course Competencies:

BPC270  20084-99999

Computer Maintenance II: A+ Technician Prep

1.

Describe careers of field, remote, and bench technicians.(I)

2.

Explain safe lab procedures and tool use. (I)

3.

Describe potential safety hazards and safety procedures associate with a variety of computer equipment. (I, III, IV, V)

4.

Identify advanced principles of repairing personal computers (PCs) including accessing the need for and installation of replacement components. (I)

5.

Select, install, configure, and customize an operating system based on customer needs. (II)

6.

Describe wireless communication methods for laptops and portable devices. (III)

7.

Select and install components for repair of laptops and portable devices.  (III)

8.

Share printers and scanners to users over a network. (IV)

9.

Design and Implement a network based on the customer's needs, including appropriate components. (V)

10.

Implement security policy based on customers needs including selection of appropriate security components. (VI)

11.

Perform preventive maintenance on computer equipment including desktop and laptop PCs, operating systems, peripherals, networks and security. (I, II, III, IV, V, VI)

12.

Apply advanced troubleshoot techniques to desktop and laptop PCs, operating systems, peripherals, networks and security. (I, II, II V, VI)

MCCCD Official Course Outline:

BPC270  20084-99999

Computer Maintenance II: A+ Technician Prep

I. Advanced Personal Computers

A. Field, remote, and bench technician jobs

B. Safe lab procedures and tool use

C. Replacement of computer components

D. Personal computer components and peripherals

E. Preventive maintenance techniques for personal computer components

F. Troubleshooting personal computer components and peripherals

II. Advanced Operating Systems

A. Selecting the appropriate operating system based on customer needs

B. Installing, configuring, and optimizing an operating system

C. Upgrading operating systems

D. Preventive maintenance procedures for operating systems

E. Troubleshooting operating systems

III. Advanced Laptops and Portable Devices

A. Wireless communication methods for laptops and portable devices

B. Repairs for laptops and portable devices

C. Selecting laptop components

D. Preventive maintenance procedures for laptops

E. Troubleshooting a laptop

IV. Advanced Printers and Scanners

A. Potential safety hazards and safety procedures associated with printers and scanners

B. Installing and configuring a local printer and scanner

C. Networking printers and scanners

D. Upgrading and configuring printers and scanners

E. Printer and scanner preventive maintenance techniques

F. Troubleshooting printers and scanners

V. Advanced Networks

A. Potential safety hazards and implements proper safety procedures related to networks

B. Designing a network based on the customer's needs

C. Determining the components for your customer's network

D. Implementing the customer's network

E. Upgrading the customer's network

F. Installation, configuration and management of a simple mail server

G. Preventive maintenance procedures for networks

H. Troubleshooting the network

VI. Advanced Security

A. Security requirements based on customer needs

B. Security components based on customer needs

C. Customer's security policy

D. Preventive maintenance on security

E. Troubleshooting security