Official Course
Description: MCCCD Approval: 02/26/08 |
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BPC270 20084-99999 |
L+L |
3 Credit(s) |
4 Period(s) |
Computer Maintenance II: A+ Technician Prep |
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Advanced technical aspects of maintaining and servicing
computers. Emphasis placed on installation, periodic maintenance, diagnosis,
and/or problem resolution. Helps prepare students for the CompTIA
A+ technician examinations including Information Technology (IT) field
technician, remote support technician and bench technician. |
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Go to Competencies Go to Outline
MCCCD Official Course Competencies: |
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BPC270 20084-99999 |
Computer Maintenance
II: A+ Technician Prep |
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Describe careers of field, remote, and bench technicians.(I) |
2. |
Explain safe lab procedures and tool use. (I) |
3. |
Describe potential safety hazards and safety procedures associate with a variety of computer equipment. (I, III, IV, V) |
4. |
Identify advanced principles of repairing personal computers (PCs) including accessing the need for and installation of replacement components. (I) |
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Select, install, configure, and customize an operating system based on customer needs. (II) |
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Describe wireless communication methods for laptops and portable devices. (III) |
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Select and install components for repair of laptops and portable devices. (III) |
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Share printers and scanners to users over a network. (IV) |
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Design and Implement a network based on the customer's needs, including appropriate components. (V) |
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Implement security policy based on customers needs including selection of appropriate security components. (VI) |
11. |
Perform preventive maintenance on computer equipment including desktop and laptop PCs, operating systems, peripherals, networks and security. (I, II, III, IV, V, VI) |
12. |
Apply advanced troubleshoot techniques to desktop and laptop PCs, operating systems, peripherals, networks and security. (I, II, II V, VI) |
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Go to Description Go to top of Competencies
MCCCD Official Course Outline: |
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BPC270 20084-99999 |
Computer Maintenance
II: A+ Technician Prep |
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I. Advanced Personal Computers A. Field, remote, and bench technician jobs B. Safe lab procedures and tool use C. Replacement of computer components D. Personal computer components and peripherals E. Preventive maintenance techniques for personal computer components F. Troubleshooting personal computer components and peripherals II. Advanced Operating Systems A. Selecting the appropriate operating system based on customer needs B. Installing, configuring, and optimizing an operating system C. Upgrading operating systems D. Preventive maintenance procedures for operating systems E. Troubleshooting operating systems III. Advanced Laptops and Portable Devices A. Wireless communication methods for laptops and portable devices B. Repairs for laptops and portable devices C. Selecting laptop components D. Preventive maintenance procedures for laptops E. Troubleshooting a laptop IV. Advanced Printers and Scanners A. Potential safety hazards and safety procedures associated with printers and scanners B. Installing and configuring a local printer and scanner C. Networking printers and scanners D. Upgrading and configuring printers and scanners E. Printer and scanner preventive maintenance techniques F. Troubleshooting printers and scanners V. Advanced Networks A. Potential safety hazards and implements proper safety procedures related to networks B. Designing a network based on the customer's needs C. Determining the components for your customer's network D. Implementing the customer's network E. Upgrading the customer's network F. Installation, configuration and management of a simple mail server G. Preventive maintenance procedures for networks H. Troubleshooting the network VI. Advanced Security A. Security requirements based on customer needs B. Security components based on customer needs C. Customer's security policy D. Preventive maintenance on security E. Troubleshooting security |