Maricopa Community Colleges  PTA205   19996-99999 

Official Course Description:  MCCCD Approval:  1-26-99

PTA205  1999 Fall – 2010 Spring

LEC

1.50 Credit(s)

1.50 Period(s)

Communication in Physical Therapy

Communication skills in the Physical Therapy setting. Self- image in communication. Active listening, responding to problems, body language, patient interview skills. Communicating with chronically ill and dying patients and their families. Communicating with persons with disabilities. Cultural differences in communication and views of Health Care.

Prerequisites: Admission to the Physical Therapist Assisting Program, or permission of Department or Division.

 

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MCCCD Official Course Competencies:

 

PTA205  1999 Fall – 2010 Spring

Communication in Physical Therapy

 

1.

Describe the role of self-image in communication. (I)

2.

Explain the role of family as part of self-image. (II)

3.

Define the criteria for a value. (III)

4.

Describe factors needed to make sound ethical decisions. (IV)

5.

Describe the aim and characteristics of effective helping. (V)

6.

Distinguish pity, sympathy, identification, empathy, and self-transposal. (V)

7.

Demonstrate use of select strategies for emotion-laden interactions. (VI)

8.

Describe aggressive, passive, and assertive behavior. (VII)

9.

Demonstrate the use of the D.E.S.C. method in assertive communication. (VII)

10.

Describe the benefits of using assertive communication. (VII)

11.

Describe the use of matching, pacing and leading and neuro- linguistic programming in effective patient-practitioner interaction. (VIII)

12.

Describe the use of positive descriptive statements in patient-practitioner communication. (VIII)

13.

Describe the impact of culture on delivery of health care services. (IX)

14.

Describe the healing attitude of the interview. (X)

15.

Describe health behavior theories. (XI)

16.

Describe the principles of effective patient education. (XI)

17.

Describe effective techniques for educating groups. (XI)

18.

Describe techniques effective in communicating with persons with disabilities. (XII)

19.

Describe legislative and economic aspects of disability. (XII)

20.

Describe effective communication regarding sexuality and disability. (XIII)

21.

Describe sexuality issues and spinal cord injury, myocardial infarction, and low back pain. (XIII)

22.

Describe effective communication with dying patients and their families. (XIV)

23.

Describe stages of loss. (XIV)

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MCCCD Official Course Outline:

 

PTA205  1999 Fall – 2010 Spring

Communication in Physical Therapy

I. Basic Awareness of Self

A. Nature of self

B. Self awareness

II. Family

A. Influence of family

B. Healthy and dysfunctional families

III. Values and Behavior

A. Defining values

B. Values that detract from therapeutic helping

C. Values that reinforce therapeutic helping

IV. Resolving Moral Dilemmas

A. Professional ethics

B. Solving ethical dilemmas

C. Application of the problem solving process

V. Effective Helping

A. Therapeutic communication

B. Levels of interaction

C. Beliefs of effective helpers

VI. Effective Communication

A. Emotion-laden interactions

B. Active listening

C. Sending clear messages

VII. Assertiveness Skills

A. Personal rights

B. Assertive, aggressive, passive behaviors

C. Acting assertively

D. Using D.E.S.C.

VIII. Rapport and Neuro-linguistic Programming

A. Generic abilities

B. Establishing Rapport

1. matching

2. pacing and leading

3. representational systems

4. neuro-linguistic programming

IX. Communicating with Cultural Sensitivity

A. Influence of culture on therapeutic effectiveness

B. Individualistic and collective cultures

C. Universal aspects of health care

X. The Helping Interview

A. Healing attitude

B. Parts of the helping interview

XI. Effective Patient Education

A. Health behaviors

B. Effective patient education

C. Effective group presentation

XII. Communication with Persons with Disabilities

A. Labeling

B. People-first language

C. Bias

D. Legislative and economic aspects of disabilities

XIII. Sexuality and Disability

A. Sexuality and the health care worker

B. Normal sexual response

C. Sexuality and disability

1. spinal cord injury

2. myocardial infarction

3. low back pain

XIV. Communicating with Dying Patients and their Families

A. Fear and death

B. Quality of life issues

C. Stages of loss

D. Therapeutic responses

 

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