Maricopa Community Colleges  MGT138AC   19996-20086 
Official Course Description: MCCCD Approval: 07/22/08
MGT138AC 19996-20086 LEC 1 Credit(s) 1 Period(s)
Business Transformation: Process Control and Capability
The Transformation Process Model for statistical process control and calculation of process capability.
Prerequisites: MGT138AB.
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MCCCD Official Course Competencies:
 
MGT138AC   19996-20086 Business Transformation: Process Control and Capability
1. Describe the major steps to chart construction. (I)
2. Describe the method and steps involved in the calculation of process capability. (II)
3. Construct and interpret a median and an individuals-moving range chart using specific data. (III)
4. Describe the Charts p, np, c and u including the advantages and limitations of each. (IV)
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MCCCD Official Course Outline:
 
MGT138AC   19996-20086 Business Transformation: Process Control and Capability
    I. Statistical process control
        A. First step
        B. Control charts
          1. X-R charts
          2. Calculations
          3. Interpretation
        C. Plan of action
      II. Process capability
          A. Process control
          B. Normal/non-normal distributions
            1. Sample data
            2. Selected data
          C. Percents specifications
            1. Above
            2. Below
          D. Cpk index
        III. Variables control charts
            A. Median
              1. Construction
              2. Interpretation
              3. Application
              4. Process capability
            B. Individuals-moving range
              1. Construction
              2. Interpretation
              3. Application
              4. Process capability
            C. Advantages/disadvantages
          IV. Attributes charts
              A. Chart p
                1. Process capability
                2. Applications
                3. Advantages
                4. Limitations
              B. Chart np
                1. Process capability
                2. Applications
                3. Advantages
                4. Limitations
              C. Chart c
                1. Process capability
                2. Applications
                3. Advantages
                4. Limitations
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