Maricopa Community Colleges  MGT109   19966-19995 
Official Course Description:   MCCCD Approval:  04/23/96  
MGT109      19966-19995 L+L 3 Credit(s) 3 Period(s)
Development of Professional Skills and Standards
Explores the skills and qualities necessary to develop and maintain a successful professional life. Topics include management/leadership skill development, effective job search, image development, career advancement, gender issues, professional conduct, time/financial management, and human relations. Prerequisites: None.
 
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MCCCD Official Course Competencies:
 
MGT109   19966-19995 Development of Professional Skills and Standards
1. Demonstrate effective career investigation techniques and career development planning in business. (I)
2. Complete paperwork necessary for job search including applications and resumes. (II)
3. Demonstrate appropriate interview preparation strategies and conduct. (II)
4. Identify and describe the components of professional attitude and image as applied to selected positions within an organization. (III)
5. Identify and demonstrate effective goal identification and time/money management skills. (IV)
6. Use appropriate professional etiquette in a variety of business situations. (IV)
7. Identify and use techniques to manage stress in the workplace. (IV)
8. Identify and explain current issues associated with gender and the workplace. (V)
9. Identify and explain issues associated with ethnic diversity in the workplace. (V)
10. Identify and demonstrate the basic principles of team building and teamwork. (V)
11. Describe attributes commonly associated with effective managers, supervisors, and leaders. (VI)
12. Identify and explain key issues associated with career advancement. (VI)
13. Identify and explain major issues of change associated with the contemporary workplace. (VII)
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MCCCD Official Course Outline:
 
MGT109   19966-19995 Development of Professional Skills and Standards
    I. Investigating and Choosing a Career in Business.
        A. Matching Interests with Careers
        B. Conducting A Career Investigation
        C. Making a Job Profile
        D. Career Development Plan
      II. Effective Job Search
          A. Resume
          B. Application Letter
          C. Application Form
          D. Interview
          E. Thank you Note and Follow-up
        III. Developing a Professional Attitude and Image
            A. Personal Image Development
              1. Positive Attitudes
              2. Self-esteem
              3. Self-Presentation
            B. Communication Skills
              1. Verbal
              2. Non-Verbal
            C. Professional Skills Development
              1. Traits of Successful People
              2. Effective Work Habits
              3. Productivity/Motivation
              4. Effective Work Habits
              5. Human Relations Skills
              6. Dealing with Conflict
              7. Improving Your Memory
          IV. Professionalism on the Job
              A. Time Management and Goal Setting
              B. Professional Etiquette
              C. Business Travel
              D. Managing Money
              E. Stress Management
            V. Issues of Gender, Ethnicity, and Teamwork
                A. Gender
                  1. Communication Styles of Men and Women
                  2. Glass Ceiling
                  3. Sexual Harassment
                  4. Other
                B. Ethnic Diversity in the Work Place
                  1. Inter-Cultural Communication
                  2. Prejudice/Discrimination
                  3. Other
                C. Teamwork
                  1. Team Building
                  2. Working in Teams
              VI. Career Advancement
                  A. Working With Supervisors
                  B. Management and Leadership
                  C. Careers in Management and Supervision
                  D. Professional Growth/Lifelong Learning
                  E. The Changing Nature of Employment
                VII. Contemporary Workplace Issues
                    A. Drug Testing
                    B. Smoking
                    C. Parental Leave
                    D. Day Care
                    E. Ethics/Standards of Conduct
                    F. AIDS
                    G. Other
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