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Official Course Description:
MCCCD Approval: 10-24-95 |
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UCS110
1996 Spring – 2009 Spring |
LEC |
2.0 Credit(s) |
2.0 Period(s) |
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Meter
and Trouble Orders |
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Fundamentals
of meters and their functions. Instruction on providing meterchecks,
handling trouble calls and determining and processing corrective action. Wind
machines and security lights will be discussed. Prerequisites: None. |
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Go to Competencies Go to Outline
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MCCCD
Official Course Competencies: |
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UCS110 1996
Spring – 2009 Spring |
Meter and Trouble Orders |
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1.
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List various types of meters and the applications of each.
(I) |
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2.
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Identify procedures for activating/deactivating wind
machines. (II) |
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3.
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Discuss various meter malfunctions. (III) |
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4.
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Determine if a "meter check" or "check
read" is necessary, based on available information. (III) |
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5.
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Use appropriate screens to identify various types of meter
activity. (IV) |
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6.
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Use a basic data screen to update meter information. (V) |
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7.
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Determine the customer's security light needs. (VI) |
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8.
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Define terms related to trouble orders. (VII) |
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9.
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Explain the procedure for handling trouble calls. (VIII,
IX, X) |
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10.
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Identify the possible reasons for "no power" and
describe how to handle each. (IX) |
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11.
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Determine what type of power problems a customer is having
and process necessary corrective actions. (X) |
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12.
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Describe how to check for a blown fuse. (XI) |
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13.
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Describe how to check and reset a circuit breaker. (XI) |
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14.
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Explain the trouble call and hold activity screens and
their uses. (XII) |
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15.
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Determine if a maintenance request is necessary and
process. (XIII) |
Go to Description Go to top of
Competencies
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MCCCD
Official Course Outline: |
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UCS110 1996
Spring – 2009 Spring |
Meter and Trouble Orders |
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I. Types of Meters A. KWH Meter B. 2KWH Meters C. KWH Meter with Demand
Register D. KWH Meter with Demand
Meter E. Meter Socket Covers II. Wind Machines A. Use B. Deactivation/Activation III. Meter Checks A. Type 1. Repair 2. Check Read Request B. Order Status C. Malfunctions D. Test Request IV. Meter Activity A. Install B. Removal C. Turn On D. Turn Off E. Exchange V. Basic Data A. Meter Information B. Rate Changes C. Meter Read D. Meter Characteristics VI. Security Lights A. Availability B. Customer Needs 1. New Light 2. Additional Lights 3. Light Removal 4. Light Change VII. Terms A. Circuit B. Circuit Breaker/Fuse C. Distribution Circuit D. Generator E. Open Circuit F. Primary G. Secondary H. Substation I. Switch J. Transformer K. Transformer Fuse L. Fusing Cubicle M. Bad Order N. Loop Out O. Arching P. Disconnect Blade Q. RVM Recording Volt Meter
R. Radial Feed VIII. Trouble Call Activity
A. Transaction Selection
Guide B. Trouble Call Activity
Screen C. Field descriptions D. Temporary Disconnect 1. Electrical Work 2. Irrigation 3. Wind Machines E. Emergency calls 1. Fires 2. Arcing 3. Schools F. Call backs IX. No Power A. Turn-ons
B. Delinquent Cut Off C. Power Outage D. Scheduled Outages E. Storm Related Outages F. Call Outs G. Medical Equipment X. Power Problems A. Partial Power B. Dim Lights C. Underground Dig-ins D. Bad order Underground E. Voltage Check XI. Fuses and Circuit
Breakers A. Checking B. Amperage C. Reset XII. Trouble Call Hold
Activity A. Definition B. Purpose C. Fields XIII. Maintenance Request A. Uses 1. Street Light/Security
Light 2. Tree Trimming 3. Radio/TV Interference 4. Hazards or Encroachments
5. Painting 6. Restoration 7. Graffiti B. Fields |
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