Maricopa Community Colleges  PSY211   19954-20086 
Official Course Description: MCCCD Approval: 07/22/08
PSY211 19954-20086 LEC 3 Credit(s) 3 Period(s)
Crises Management
Provides training in crises management for emergency medical technicians. Includes personal management of stress, medical emergencies, rape, suicide, death and dying.
Prerequisites: PSY101 with a grade of C or better or permission of Instructor.
Cross-References: EMT211
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MCCCD Official Course Competencies:
 
PSY211   19954-20086 Crises Management
1. Describe the objectives and history of crisis management. (I)
2. Describe the role and responsibilities of the crisis worker. (I)
3. Describe the causes, effects and remedies of stress for the crisis worker. (I)
4. Describe the assessment and management of psychiatric emergencies. (II)
5. Identify several outside agencies that provide crisis intervention services. (II, III, IV, VI, VII, VIII)
6. Describe the assessment of and intervention in alcoholic emergencies. (III)
7. Describe the physical conditions that may accompany alcoholic emergencies. (III)
8. Describe the assessment of and intervention in drug-related emergencies. (IV)
9. Describe symptoms of overdose, intervention techniques, and withdrawal management for major categories of drugs. (IV)
10. Identify guidelines that help assess risk of suicide. (V)
11. Describe motivations for and methods of suicide. (V)
12. Describe the clinical profile of the adolescent, middle aged, and elderly potential suicide. (V)
13. Describe techniques of intervention in suicide. (V)
14. Describe methods of assessment and management of child sexual abuse. (VI)
15. Describe methods of interview and management of rape victims. (VI)
16. Describe methods of intervention in domestic discord or violence. (VII)
17. Describe symptoms and signs of child abuse. (VII)
18. Describe management of child abuse. (VII)
19. Describe management of grief and dying. (VIII)
20. Describe aspects of disaster management. (VIII, IX)
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MCCCD Official Course Outline:
 
PSY211   19954-20086 Crises Management
    I. General Crises Management
        A. Definition of Crisis Situations
        B. Crisis Intervention
          1. Objectives
          2. History
        C. The Crisis Worker
          1. Legal Rights and Responsibilities
          2. Work Related Stress
      II. Psychiatric Emergencies
          A. Assessment
          B. Management
            1. Guidelines
            2. Use of Force
            3. Hospitalization
            4. Medications
          C. Outside Agencies
        III. Alcoholic Emergencies
            A. Description
            B. Assessment
            C. Physical Conditions
            D. Intervention
            E. Outside Agencies
          IV. Drug-Related Emergencies
              A. Assessment
              B. Description of Drug Actions
                1. Type of Drug
                2. Signs and Symptoms
                3. Treatment Guidelines
                4. Withdrawal Guidelines
              C. Outside Agencies
            V. Suicide
                A. Evaluation of Suicide Potential
                B. Motivations for Suicide
                C. Methods of Suicide
                D. Clinical Patterns of Suicide
                  1. Adolescent Turmoil
                  2. Middle Age Depression
                  3. Elderly Despair
                E. Intervention Techniques
              VI. Sexual Abuse
                  A. Children
                    1. Assessment
                    2. Guidelines for Management
                  B. Rape
                    1. Interview and Assessment
                    2. Guidelines for Management
                    3. Outside Agencies
                VII. Violence and Domestic Disputes
                    A. Marital Discord and Spouse Abuse
                      1. Assessment
                      2. Guidelines for Management
                    B. Child Abuse
                      1. Signs and Symptoms
                      2. Reporting and Management
                  VIII. Grief and Dying
                      A. Emotional Needs of Those Involved
                      B. Management of Needs
                        1. Clergy
                        2. Family
                        3. Outside Agencies
                    IX. Disasters
                        A. Aspects of the Crisis
                        B. Management of the Crisis
                          1. Problems
                          2. Guidelines
                          3. Effect on Crisis Worker
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