1.
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Define "quality assurance" and "quality control" and identify the
benefits of a quality assurance program to the patient and to the
department. (I)
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2.
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List the elements of quality assurance and how each element is related
to a quality assurance program. (I)
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3.
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List departmental personnel involved in a quality assurance program
and identify the responsibilities of each. (IIA)
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5.
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Define retake analysis and describe objectives of a retake analysis
program. (IIB)
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6.
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Describing test materials/equipment, test procedures and
evaluation/interpretation relating to quality assurance. (IIC)
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7.
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Identify and describe the role of state and federal agencies involved
with quality assurance. (III)
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