1.
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Describe the benefits of a participative work environment. (I)
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2.
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Identify types of teams and how to select teams. (I)
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3.
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Identify team-member types and demonstrate how to relate and work with
each type. (I)
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4.
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Identify different team roles and how to get team members to take
responsibility for developing themselves and their roles on the team.
(I, II)
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5.
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Describe how to develop stronger more unified teams. (I, II)
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6.
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Describe the stages of team development and methods for keeping the
team productive at each stage. (II)
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7.
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Demonstrate essential skills and strategies in planning, facilitating,
and preparing/maintaining records for productive meetings. (III)
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8.
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Identify and analyze problem areas using effective problem
identification tools. (III)
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9.
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Use various problem-solving tools to effectively analyze the root
cause of a problem. (III)
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10.
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Identify and analyze the capabilities of several methods to monitor
and collect data. (III)
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11.
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Identify and use several methods for effective display of process data
collection. (III)
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12.
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Describe how to evaluate implemented changes and standardize the
process. (III)
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13.
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Determine and demonstrate proper presentation of findings based on
audience, data, and evaluation of data. (III)
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