| 1.
|
Define word/information processing. (I)
|
| 2.
|
List the stages in the document cycle. (I)
|
| 3.
|
List career opportunities available as a result of word/information
processing technology. (I)
|
| 4.
|
Describe the advantages of word/information processing for
secretaries, managers, and organizations. (I)
|
| 5.
|
List technological ways of originating information in an office. (II)
|
| 6.
|
Describe categories of dictation equipment. (II)
|
| 7.
|
Explain voice recognition systems. (II)
|
| 8.
|
Identify generic characteristics of word/information processors. (II)
|
| 9.
|
Define memory. (II)
|
| 10.
|
Name types of auxiliary storage. (II)
|
| 11.
|
Define the categories of word/information processing equipment. (II)
|
| 12.
|
Describe the role of operating systems. (II)
|
| 13.
|
Describe the difference between impact and nonimpact printing devices.
(II)
|
| 14.
|
Explain the advantage of OCR input. (II)
|
| 15.
|
List kinds of image processors commonly used in offices today. (II)
|
| 16.
|
Describe the current methods of electronic communications in business.
(II)
|
| 17.
|
Describe information retrieval methods. (II)
|
| 18.
|
Describe trends in the workplace of the future. (II)
|
| 19.
|
Describe the design and implementation of a feasibility study. (III)
|
| 20.
|
List criteria for selection of word processing equipment. (III)
|
| 21.
|
List environmental factors to be considered in planning work stations.
(III)
|
| 22.
|
Explain the benefits of a procedures manual. (III)
|
| 23.
|
Describe management's role in staffing word processing positions.
(III)
|
| 24.
|
Describe management's role in directing word processing personnel.
(III)
|
|