| 1.
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Develop job descriptions for credit department positions. (I)
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| 2.
|
Reviewing the steps in interviewing, screening, and staff selections.
(I)
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| 3.
|
Describe the most important elements in training new employees. (I)
|
| 4.
|
Identify how employee appraisal can be managed to improve employee
performance. (I)
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| 5.
|
Prepare reports to keep management informed of its investment in
accounts receivable. (II)
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| 6.
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Explain the importance of planning and its relationship to other
management functions within the organization. (II)
|
| 7.
|
Describe the formal decision-making process as it pertains to credit
decisions. (III)
|
| 8.
|
Demonstrate oral and written communication skills for better customer
and business relationships. (IV)
|
| 9.
|
Demonstrate various negotiating techniques. (IV)
|
| 10.
|
Analyze case studies and apply appropriate management strategies,
decision-making abilities, and negotiating techniques. (I-IV)
|
|