Maricopa Community Colleges  MGT281   19942-20035 
Official Course Description: MCCCD Approval: 11/23/93
MGT281 19942-20035 LEC 3 Credit(s) 3 Period(s)
Just-In-Time/Total Quality Management
Principles of just-in-time, total quality, and total employee involvement; their interrelationships and importance as it applies to manufacturing excellence. Prerequisites: MGT102 or permission of department.
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MCCCD Official Course Competencies:
 
MGT281   19942-20035 Just-In-Time/Total Quality Management
1. Define the features and philosophies of total quality, just-in-time (JIT) manufacturing, and employee involvement in a value-added manufacturing environment. (I)
2. Describe the concept and importance of eliminating wastes in a value-added manufacturing environment. (II)
3. Define Total Quality Management and the concept of continuous improvement. (III)
4. Describe the importance of automation as it applies to manufacturing excellent. (IV)
5. Explain the importance of total people involvement in a manufacturing environment. (V)
6. Explain the importance of supply-demand synchronization in meeting marketplace demand. (VI)
7. Define the steps necessary to successfully integrate the supply base with just-in-time, total quality, and total employee involvement. (VII)
8. Describe how product life cycle and product changes are managed in a world class manufacturing environment. (VIII, IX)
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MCCCD Official Course Outline:
 
MGT281   19942-20035 Just-In-Time/Total Quality Management
    I. Philosophy of value-added manufacturing
        A. Total quality control
        B. Just-in-Time (JIT) manufacturing
        C. Total people involvement
        D. Getting started
      II. Total quality
          A. History
          B. Purpose
          C. Methods for improving quality
          D. Statistical methods
            1. Process capability
            2. Quality cycles
            3. Failsafe methods
            4. Immediate feedback
            5. Collaborative problem solving
          E. Quality control techniques
            1. Pareto analysis
            2. Fishbone diagram
            3. House of quality
            4. Quality control circles
            5. Inspection
            6. Acceptance sampling
            7. Statistical process control
            8. Mistake-proofing
          F. Total preventative maintenance - waste elimination
          G. Traditional versus just-in-time approaches to quality
          H. Traditional versus just-in-time approaches to maintenance
          I. Standardization as a basis for improvement
        III. Just-in-time manufacturing
            A. Philosophy
            B. Workplace organization
            C. Process flow and layout
            D. Visibility
            E. Kanban methods of control
            F. Cycle time concept
            G. Purchasing and suppliers
            H. JIT and costs
            I. Performance measurement
            J. Implementation
            K. Continuous improvement
          IV. Automation without expense
              A. Gaining discipline
                1. Set-up time reduction
                2. Layout for improvement
                3. The cell
                4. U-lines
                5. Flexible manufacturing systems
                6. Plant as a cell
                7. Performance measurement for plants/equipment
                8. Inexpensive equipment
              B. Product design
                1. Simplifying
                2. Structuring options
              C. Computer-centered systems
            V. Attaining total people involvement
                A. Close to the action
                B. Responsibility line management leadership
                  1. Integration of effort
                  2. Patterns of thinking
                  3. Staff as coaches
                C. Performance measurement
                  1. Purging
                  2. Costing
                  3. Metering - new
                  4. Other
                D. Work force/management participation
                  1. Selection
                  2. Job security
                  3. Sharing
                  4. Participation groups
              VI. Synchronizing the company
                  A. Synchronization and uniform load schedules
                  B. Matching uniform schedule/market
                  C. Cut lead times and simplify systems
                  D. Production planning and control systems
                  E. Cost accounting systems
                    1. Interpretation of costs
                    2. Cost biases
                    3. Complex cost
                    4. Changing cost
                  F. Visibility
                VII. External factory - suppliers
                    A. Selecting
                    B. Sole-source
                    C. Quality
                    D. Material transport
                    E. Scheduling
                    F. Starting suppliers
                  VIII. Marketing power
                      A. Marketing hole
                      B. Innovation
                      C. Marketings role
                        1. Close to the customer
                        2. Managing the flow of demand - life cycle
                    IX. Reforming permanently - product changes
                        A. Gaining direction
                        B. Reforming
                          1. Focusing - reform goals
                          2. Other goals
                          3. Starting
                          4. Organization
                        C. Reform endurance
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