Maricopa Community Colleges  MGT240   19942-20035 
Official Course Description: MCCCD Approval: 11/23/93
MGT240 19942-20035 LEC 3 Credit(s) 3 Period(s)
Integrated Logistical Management
Logistical system components including demand management, transportation and distribution, and warehousing and facility analysis. Logistical policy and controls required to support marketing strategy and effective customer service. Prerequisites: MGT102 or permission of department.
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MCCCD Official Course Competencies:
 
MGT240   19942-20035 Integrated Logistical Management
1. Describe the evolution and importance of logistical management. (I)
2. Interpret specific physical distribution strategies and performance cycles and describe the support required. (II)
3. Explain the logistical factors and requirements to effectively support customer service and marketing strategy. (II, III)
4. Describe how forecasting and order management support the establishment and communication of requirements that integrate logistical operations. (IV)
5. Identify and describe the linkage of facilities and markets through an examination of transportation regulation and administration. (V)
6. Describe transportation modes, forms, and services and the selection criteria to support marketing strategy and effective customer service. (VI, VII, VIII)
7. Prepare a framework for formulating logistical policy. (VII, VIII, IX)
8. Describe how logistical administration is concerned with the allocation and control of resources. (IX, X, XI)
9. Demonstrate commonly used logistical techniques and operational methodologies. (XII, XIII, XIV, XV)
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MCCCD Official Course Outline:
 
MGT240   19942-20035 Integrated Logistical Management
    I. Logistical management
        A. Evolution of logistical management
        B. Logistical system
          1. Value-added inventory flow
          2. Requirements information flow
        C. Logistical system components
          1. Facility structure
          2. Forecasting and order management
          3. Transportation
          4. Inventory
          5. Warehousing and packaging
        D. Systems analysis
        E. The logistical mission - service, cost, and objectives
      II. Logistical strategy and decision processes and support
          A. Logistical environments
          B. Logistical performance cycles
          C. Logistical resource planning
          D. Physical distribution strategies
          E. Manufacturing strategies
          F. Purchasing strategies
        III. Customer service and marketing strategy
            A. Logistics in strategic marketing
            B. Channel strategies to support marketing and logistics
            C. Customer service performance
            D. Customer service administration
            E. Designing a customer service strategy
          IV. Forecasting and order management
              A. Communications
              B. Demand management
              C. Forecast procedure
              D. Order management
            V. Transportation - regulation and administration
                A. Transportation regulations
                B. Transportation administration
                  1. Freight classification
                  2. Negotiation of freight rates
                  3. Equipment scheduling
                  4. Documentation
                  5. Tracing and expediting
                  6. Auditing
                  7. Claim administration
                  8. Research
              VI. Transportation - infrastructure and services
                  A. Transportation infrastructure
                    1. Basic modes
                    2. Modal classification
                    3. Legal forms of transportation
                    4. Intermodal transportation
                    5. Package services
                    6. Auxiliary transportation
                  B. Common carrier rate structure
                VII. Inventory
                    A. Strategic inventory management
                    B. Elements of inventory policy
                    C. Inventory lot sizing
                    D. Inventory management goals and uncertainty
                    E. Inventory strategy alternatives
                    F. System inventory management
                  VIII. Warehousing and packaging
                      A. Strategic warehousing
                      B. Product impact
                        1. Packaging
                        2. Containerization
                      C. Warehouse operations
                        1. Handling requirements
                        2. Storage requirements
                      D. Material handling
                        1. Basic handling considerations
                        2. Mechanized systems
                        3. Semiautomated
                        4. Automated handling
                        5. Information-directed systems
                        6. Special handling considerations
                    IX. Foundations of logistical policy
                        A. System design considerations
                          1. Total-cost analysis
                          2. Customer service performance
                          3. Cost-revenue analysis
                        B. Facility location structure
                        C. Formulating a logistical policy
                      X. Organization
                          A. Organizational development
                          B. Empirical research concerning evolving logistical organizations
                          C. Evolutionary change process
                          D. Persistent issues in organization
                            1. Centralization-decentralization
                            2. Line and staff
                            3. Matrix structure
                            4. Conglomerate structure
                            5. Organizational positioning
                            6. Interorganizational control
                        XI. Administration
                            A. Management of objectives
                            B. Operational planning
                              1. Logistic system modification objectives
                              2. Performance objectives
                              3. Budget objectives
                              4. Final operating plan
                              5. Operating plan modifications
                            C. Logistical controllership
                              1. Need for logistics control
                              2. Performance measurement pitfalls
                              3. Performance measurement
                              4. Levels of measurement and information flow
                              5. Performance reporting
                            D. Management information systems
                          XII. Planning and design methodology
                              A. System definition
                              B. Decision support system development
                              C. Decision support system implementation
                              D. Management information system design
                            XIII. Design and analysis techniques
                                A. Logistical design problems
                                B. Design modeling
                                C. Symbolic replications
                                  1. Comparative analysis
                                  2. Break-even analysis
                                  3. Flowcharting
                                D. Analytic techniques
                                E. Simulation techniques
                                F. Techniques review
                              XIV. Operation techniques
                                  A. Design for decision
                                  B. Facility operations
                                  C. Allocation and assignment
                                  D. Routing
                                  E. Scheduling
                                XV. Dimensions of change - a seminar focus
                                    A. The setting - 1990 and beyond
                                    B. The seminar focus concept
                                    C. Seminar focus topics
                                      1. How adequate is the US logistical support potential
                                      2. Assessment and control to improve logistics performance
                                      3. Organizational evaluation
                                      4. Artificial intelligence for materials/logistics management
                                      5. Mega distribution services
                                      6. Information technology
                                      7. Computer-integrated manufacturing
                                      8. Multinational logistics
                                      9. Other
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