1.
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Identify the major elements of management. (I)
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2.
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Compare and contrast public and private sector management techniques.
(I)
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3.
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Describe the types of communication and how miscommunication in an
organization can happen. (II)
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4.
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Explain policy development and implementation. (III)
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5.
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Apply various decision making techniques to a given problem, then
explain how to deal with the possible consequences of the decision.
(IV)
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6.
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Describe formal and informal structures in the organization and their
influence on decision making and management. (V)
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7.
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Describe various motivating methods for getting "extra effort" from
employees without compromising morale. (VI)
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8.
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Explain methods for dealing with conflict and resistance to change.
(VII)
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9.
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Describe current issues in government and explain how they influence
public administration. (VIII)
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10.
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Apply management theory to public administration work situations.
(I-VIII)
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