Maricopa Community Colleges  PAD103   19906-20086 
Official Course Description: MCCCD Approval: 07/22/08
PAD103 19906-20086 LEC 3 Credit(s) 3 Period(s)
Introduction to Public Administration
Basic management theory and its application in both the public and private sector. Current issues regarding public administration and bureaucracy. Decision-making processes in government and the relationships of various constituencies (clients, citizens, business, employees).
Prerequisites: None.
Go to Competencies    Go to Outline
 
MCCCD Official Course Competencies:
 
PAD103   19906-20086 Introduction to Public Administration
1. Identify the major elements of management. (I)
2. Compare and contrast public and private sector management techniques. (I)
3. Describe the types of communication and how miscommunication in an organization can happen. (II)
4. Explain policy development and implementation. (III)
5. Apply various decision making techniques to a given problem, then explain how to deal with the possible consequences of the decision. (IV)
6. Describe formal and informal structures in the organization and their influence on decision making and management. (V)
7. Describe various motivating methods for getting "extra effort" from employees without compromising morale. (VI)
8. Explain methods for dealing with conflict and resistance to change. (VII)
9. Describe current issues in government and explain how they influence public administration. (VIII)
10. Apply management theory to public administration work situations. (I-VIII)
Go to Description    Go to top of Competencies
 
MCCCD Official Course Outline:
 
PAD103   19906-20086 Introduction to Public Administration
    I. Management Concepts
        A. Basic Management Concepts
        B. Bureaucracy in the Management Context
        C. Private Sector/Public Sector Concepts
        D. Self-Management
      II. Communication in the Organization
          A. Types of Communication
            1. Active
            2. Passive
            3. Psychological
            4. Attitudinal
            5. Physical
          B. Miscommunication
          C. Open Communication Lines
        III. Planning Theory
            A. Tools
            B. Techniques
            C. Policy Development and Implementation
          IV. Decision Making in Bureaucracy
              A. Getting Information
              B. Avoiding Procrastination
              C. Setting Priorities
              D. Formal and Informal Structures
              E. Dealing With Consequences
            V. Organizational Development
                A. Formal and Informal Organizations
                B. Games in the Organization
                C. Staffing
                D. Productivity
              VI. Leadership in the Organization
                  A. Controlling Functions
                  B. External Forces
                  C. Motivation
                VII. Change and Conflict in Management
                    A. Accountability in the Public Sector
                    B. Centralization Versus Decentralization
                    C. Resistance to Change
                  VIII. Current Issues in Government
                  Go to Description    Go to top of Competencies    Go to top of Outline