Maricopa Community Colleges  SBS215   19896-19965 
Official Course Description: MCCCD Approval: 05/09/89
SBS215 19896-19965 LEC 1 Credit(s) 1 Period(s)
Managing Stress in Small Business
Explores the common causes of stress related to the operation of a small business. Includes discussion of the physiological and psychological effect of stress, and specific methods for dealing with stresses in business and personal life. Prerequisites: None.
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MCCCD Official Course Competencies:
 
SBS215   19896-19965 Managing Stress in Small Business
1. Describe sources of business - related and personal stress in small business. (I)
2. Evaluate the impact of various sources of stress on pesonal performance. (II)
3. Experience a variety of stress management and reduction techniques. (III)
4. Develop a personal stress management and reduction program. (III)
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MCCCD Official Course Outline:
 
SBS215   19896-19965 Managing Stress in Small Business
    I. Identifying and Evaluating Sources of Stress
        A. Business Related
          1. Time
          2. Finance
          3. Personnel
          4. Customer Problems
          5. Competition
        B. Personal
          1. Family
          2. Values and Ethics
          3. Life Change Units
          4. Personality Predispositions
      II. Understanding the Effects of Stress
          A. Physiological Effects
            1. General Adaptation Syndrome
            2. Changes in Blood Pressure
            3. Respiration and Heart Rate
            4. Digestive Changes
            5. Fatigue and Sleep Disorders
            6. Digestive Problems
            7. Psychosomatic Illness
          B. Physiological and Behavioral Effects
            1. Anger and Fear
            2. Self-Esteem Changes
            3. Indecisiveness
            4. Avoidance
            5. Neurosis
        III. Techniques for Managing and Reducing Stress
            A. Progressive Relaxation
            B. Meditation
            C. Self Hypnosis
            D. Refuting Irrational Ideas
            E. Time Management
            F. Biofeedback
            G. Fitness
            H. Psychological Defense Mechanisms
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