Maricopa Community Colleges  NUR211   19886-19896 
Official Course Description: MCCCD Approval: 01/12/88
NUR211 19886-19896 L+L 3 Credit(s) 5 Period(s)
Nurse Client Relationship
Focus on therapeutic relationship and application to nursing. Concepts of anxiety, loss, and grief emphasized. Prerequisites: ENG102, NUR119, PSY101, and SOC101.
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MCCCD Official Course Competencies:
 
NUR211   19886-19896 Nurse Client Relationship
1. Explore the purposes and tasks of the phases of professional relationships. (I)
2. Explore seleceted theories and principles of communication and currentresearch related to communication in professional relationships. (II)
3. Examine biophysical, psychological, sociocultural, and spiritual characteristics of clients that affect communication and the establishment of professional relationships. (III)
4. Examine cultural diversity and divergent values and how these influence interpersonal relationships. (III)
5. Develop interpersonal skills designed to promote client awareness of own strengths and inner resources. (III, IV)
6. Develop competency in therapeutic communication and interviewing. (V)
7. Describe selected legal-ethical considerations in professional relationships. (V)
8. Examine selected concepts that are important in developing interpersonal communication skills and establishing and maintaining professional relationships. (VI)
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MCCCD Official Course Outline:
 
NUR211   19886-19896 Nurse Client Relationship
    I. Professional Relationships
        A. Definition
        B. Purpose
        C. Nursing Role
        D. Helping Process
      II. Theories and Principles of Communication
          A. Communication Theory
          B. Transactional Theory
          C. Current Research
        III. Client Assessment
            A. Observation
            B. Assessment
              1. Biophysical
              2. Psychological
              3. Sociocultural
              4. Spiritual
            C. Needs Theory (eg. Maslow)
            D. Cultural Uniqueness
            E. Values
            F. Client Strengths and Resources
          IV. Self Assessment
              A. Self Awareness
              B. How Needs of Helpers Influence Relationships
              C. Communication Patterns
                1. Verbal
                2. Nonverbal
              D. Clarification of Values
            V. Therapeutic Communication
                A. Interviewing
                  1. Purpose
                  2. Process
                  3. Phases
                B. Legal-Ethical Considerations
                  1. Confidentiality
                  2. Consent
                  3. Nurse's responsibility in client advocacy
                C. Listening
                D. Gateways/Barriers
                E. Responsive Dimensions
                  1. Genuineness
                  2. Respect
                  3. Empathy
                  4. Concreteness
                F. Influence of Cultural Variables
              VI. Concepts Relevant to Maintaining Professional Relationships
                  A. Client Responses to Change
                    1. Developmental perspectives
                    2. Self concept
                    3. Loss
                    4. Stress
                    5. Anxiety/fear
                    6. Anger
                    7. Helplessness
                    8. Dependency
                  B. Problem Solving Process
                    1. Definition
                    2. Steps
                    3. Blocks
                    4. Action dimensions
                  C. Special Client Situations
                    1. Noncommunicative
                    2. Hostile/aggressive
                    3. Seductive
                    4. Noncompliance
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