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Official Course
Description: MCCCD Approval:
5-26-09 |
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UCS110 2009 Summer I – 2009 Fall |
LEC |
2.0 Credit(s) |
2.0 Period(s) |
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Meter
and Trouble Orders |
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Fundamentals
of meters and their functions. Instruction on providing meterchecks,
handling trouble calls and determining and processing corrective action.
Security lights will be discussed. Prerequisites: None. |
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Go to Competencies Go to Outline
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MCCCD
Official Course Competencies: |
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UCS110 2009
Summer I – 2009 Fall |
Meter and Trouble Orders |
1. List
various types of meters and the applications of each. (I)
2. Discuss
various meter malfunctions. (II)
3. Determine
if a "meter check" or "check read" is necessary, based on
available information. (II)
4. Use
appropriate screens to identify various types of meter activity. (III)
5. Use
a basic data screen to update meter information. (IV)
6. Determine
the customer's security light needs. (V)
7. Define
terms related to trouble orders. (VI)
8. Demonstrate
procedure for handling trouble calls. (VII, VIII, IX)
9. Identify
the possible reasons for "no power" and describe how to handle each.
(VIII)
10. Determine
what type of power problems a customer is having and process necessary
corrective actions. (IX)
11. Describe
how to check and reset a circuit breaker. (X)
12. Explain
the trouble call and hold activity screens and their uses. (XI)
13. Determine
if a maintenance request is necessary and process. (XII)
Go to Description Go to top of
Competencies
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MCCCD
Official Course Outline: |
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UCS110 2009
Summer I – 2009 Fall |
Meter and Trouble Orders |
I. Types
of Meters
A.
KWH
Meter
B.
2KWH
Meters
C.
KWH
Meter with Demand Register
D.
KWH
Meter with Demand Meter
E.
Meter
Socket Covers
II. Meter
Checks
A.
Type
1.
Repair
2.
Check
Read Request
B.
Order
Status
C.
Malfunctions
D.
Test
Request
III. Meter
Activity
A.
Install
B.
Removal
C.
Turn
On
D.
Turn
Off
E.
Exchange
IV. Basic Data
A.
Meter
Information
B.
Rate
Changes
C.
Meter
Read
D.
Meter
Characteristics
V. Security
Lights
A.
Availability
B.
Customer
Needs
1.
New
Light
2.
Additional
Lights
3.
Light
Removal
4.
Light
Change
VI. Terms
A.
Circuit
B.
Circuit
Breaker/Fuse
C.
Distribution
Circuit
D.
Generator
E.
Open
Circuit
F.
Primary
G.
Secondary
H.
Substation
I.
Switch
J.
Transformer
K.
Transformer
Fuse
L.
Fusing
Cubicle
M.
Bad
Order
N.
Loop
Out
O.
Arching
P.
Disconnect
Blade
Q.
RVM
Recording Volt Meter
R.
Radial
Feed
VII. Trouble Call Activity
A.
Transaction
Selection Guide
B.
Trouble
Call Activity Screen
C.
Field
Descriptions
D.
Temporary
Disconnect
1.
Electrical
Work
2.
Irrigation
E.
Emergency
Calls
1.
Fires
2.
Arcing
3.
Schools
F.
Call
Backs
VIII.
No Power
A.
Turn-Ons
B.
Delinquent
Cut Off
C.
Power
Outage
D.
Scheduled
Outages
E.
Storm
Related Outages
F.
Call
Outs
G.
Medical
Equipment
IX. Power Problems
A.
Partial
Power
B.
Dim
Lights
C.
Underground
Dig-Ins
D.
Bad Order
Underground
E.
Voltage
Check
X. Circuit
Breakers
A.
Checking
B.
Amperage
C.
Reset
XI. Trouble
Call Hold Activity
A.
Definition
B.
Purpose
C.
Fields
XII.
Maintenance Request
A.
Uses
1.
Street
Light/Security Light
2.
Tree
Trimming
3.
Radio/TV
Interference
4.
Hazards
or Encroachments
5.
Painting
6.
Restoration
7.
Graffiti
B.
Fields