Official Course Description: MCCCD Approval: 07/22/08 | |||
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NET248AA 20006-20086 | LEC
LAB | 1.50 Credit(s)
0 Credit(s) | 1.50 Period(s)
1.50 Period(s) |
Network Servicing and Support I | |||
Maintaining and troubleshooting networks. Topics include customer service
philosophies, environmental factors, and inter-network support.
Prerequisites: NET246, or NET246AB, or permission of Department or Division. | |||
MCCCD Official Course Competencies: | |
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NET248AA 20006-20086 | Network Servicing and Support I |
1. | Explain the network servicing needs of a customer. (I) |
2. | Describe important areas for implementing effective user support services. (I) |
3. | Identify and describe environmental factors to be considered in network servicing. (II) |
4. | Monitor and record the status of network operations. (III) |
MCCCD Official Course Outline: | |
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NET248AA 20006-20086 | Network Servicing and Support I |
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