| 1.
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Explain the goals, components, and types of communication. (I)
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| 2.
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Explain strategies to support and barriers to effective communication.
(II)
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| 3.
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Describe the communication skills of listening, feedback, and
assertiveness for the health care worker. (II)
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| 4.
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Use written, verbal, and non-verbal communication skills to complete a
job application and participate in an interview. (II)
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| 5.
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Describe the traits, characteristics, and activities that facilitate
team work within health care organizations. (III)
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| 6.
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Describe the effects of different leadership styles on team
functioning. (IV)
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| 7.
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Describe specific skills, sensitivities, and strategies which would
enhance inter-cultural communication. (V)
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