Maricopa Community Colleges  HCC103   19996-20086 
Official Course Description: MCCCD Approval: 07/22/08
HCC103 19996-20086 LEC 0.50 Credit(s) 0.50 Period(s)
Workplace Behavior in Health Care
Health care and life values. Definition and importance of values and ethics. Work ethic behaviors essential for the health care worker. Professional code of ethics, worker's rights and responsibilities.
Prerequisites: None.
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MCCCD Official Course Competencies:
 
HCC103   19996-20086 Workplace Behavior in Health Care
1. Describe personal and healthcare values that influence healthcare workers and their relationships with others in the health care setting. (I)
2. Describe workplace ethics. (II)
3. Describe work ethic behaviors. (III)
4. Explain health care ethical guidelines. (IV)
5. Identify laws and key concepts specific to worker's rights and responsibilities. (V)
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MCCCD Official Course Outline:
 
HCC103   19996-20086 Workplace Behavior in Health Care
    I. Values
        A. Definition of values
        B. Values clarification
        C. Preservation of life
        D. Life values
        E. Respect of other's values
        F. Different perspectives
          1. individual
          2. cultural
          3. authority
      II. Ethics
          A. Definition of ethics
          B. Health care ethics
        III. Work Ethic Behaviors
            A.
              1. attendance
              2. punctuality
              3. hygiene
              4. personal appearance
            B. Time management
            C. Attitude
            D. Accountability
            E. Work place conduct
          IV. Health Care Ethical Guidelines
              A. Code of ethics
              B. Ethics related to specific professions
            V. Worker's Rights and Responsibilities
                A. Discrimination
                  1. civil rights act-1964
                  2. protected class
                  3. other types of discrimination
                B. Bona fide occupational qualification (BFOQ)
                C. Harassment
                  1. retaliation
                  2. whistle blower
                  3. protection
                D. Sexual harassment
                  1. unwanted
                  2. quid pro quo
                  3. hostile environment
                E. Response process
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