Maricopa Community Colleges  HCC208   19992-19996 
Official Course Description:   MCCCD Approval:  12/14/99  
HCC208      19992-19996 LEC 1 Credit(s) 1 Period(s)
Health Care Leadership
Introduction to concepts and skills required of health care leaders. Discussion of leadership styles and conflict management. Application of motivation, delegation, negotiation and communication techniques to teamwork and leadership. Prerequisites: HCC100AA, HCC100AB, HCC100AC, HCC100AD, HCC100AE, HCC100AF, HCC100AG, HCC150, and HCC152.
 
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MCCCD Official Course Competencies:
 
HCC208   19992-19996 Health Care Leadership
1. Compare and contrast leadership and management concepts. (I)
2. Identify selected leadership styles and techniques. (I)
3. Explain leadership style effectiveness in selected health care situations. (I)
4. Use communication skills that are appropriate to a health care leader and manager. (I)
5. Apply selected motivational techniques to enhance employee and organizational productivity and effectiveness. (II)
6. Distinguish between the use of power and authority in leadership and management situations. (III)
7. Identify personal conflict management styles. (IV)
8. Apply conflict management and negotiation strategies to positively impact health care situations. (IV)
9. Use the delegation process within the health care environment. (V)
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MCCCD Official Course Outline:
 
HCC208   19992-19996 Health Care Leadership
    I. Leadership/Management
        A. Definitions and scope
        B. Differentiation between leadership and management
        C. Identification of leadership styles
        D. Application of leadership styles to variety of situations
        E. Application of communication techniques as a leader/manager
        F. The leader's role in CQI
        G. Future vision for healthcare
      II. Motivation
          A. Theories of motivation
          B. Motivational techniques
          C. Use of motivation to increase productivity and effectiveness
        III. Power and Authority
            A. Differentiation between power and authority
            B. Uses of power as a leader/manager
            C. Formal and informal authority
            D. Balancing power and authority
          IV. Conflict Management and Negotiation
              A. Etiology of conflict
              B. Uses of conflict
              C. Identification and application of conflict management styles
              D. Use of negotiation as a conflict management strategy
              E. Empowerment through conflict management
            V. Delegation
                A. Definition and scope
                B. Authority, responsibility, and accountability in delegation
                C. Job analyses and the delegation process
                D. Needed skills to delegate tasks
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