| 1.
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Identify the components of the emergency medical system (EMS). (I)
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| 2.
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Describe the rules, regulations, and medical/legal aspects of
emergency medical dispatch and deployment (EMD/D). (II)
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| 3.
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Describe the evolution of EMS and future trends. (III)
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| 4.
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Explain the terms "priority medical dispatch," "resource allocation,"
"response standards system," and "no system." (III)
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| 5.
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Describe the categorization of hospitals. (III)
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| 6.
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List and describe the equipment used in dispatch and deployment. (IV)
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| 7.
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Identify the skills necessary to be an effective emergency dispatcher.
(IV)
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| 8.
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Identify hysteria-controlling techniques. (IV)
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| 9.
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Interview and interrogate a caller in any crisis situation. (IV)
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| 10.
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Use appropriate medical terminology and abbreviations in
communications and documentation. (IV)
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| 11.
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Explain the term "information mask." (IV, VIII)
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| 12.
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Identify the common misconceptions regarding emergency communications.
(IV)
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| 13.
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Identify the components of initial information asked of any caller.
(IV)
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| 14.
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Describe the critical need for consistency in interrogation
techniques. (IV)
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| 15.
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Identify the components of the EMD flipcharts and information cards.
(IV)
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| 16.
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Identify the components of first and second priority information asked
of any caller. (IV)
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| 17.
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Describe the terms "first-party caller," "second-party caller,"
"third-party caller." (IV)
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| 18.
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Identify significant findings that indicate an emergency in any of the
following categories: EMS, environmental, law enforcement, and fire.
(IV)
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| 19.
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Prioritize emergencies based on severity. (IV)
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| 20.
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Provide pre-arrival instructions appropriate for the situation to both
the caller and the responders. (IV)
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| 21.
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Deploy the appropriate EMS, law enforcement, and/or fire service
appropriate resources to the scene. (IV)
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| 22.
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Perform all levels of basic life support according to the standards
and guidelines of the American Heart Association Health Care provider
status. (V)
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| 23.
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List common airway adjuncts used out-of-hospital, at home, and with
response providers. (VI)
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| 24.
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Identify common equipment used in EMS, fire, and law enforcement
response. (VII)
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| 25.
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Given a disease profile, describe the signs, symptoms, and related
chief complaint. (VIII)
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| 26.
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Given a chief complaint, list the interrogatory questions relative to
the suspected disease profile or problem. (VIII)
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| 27.
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Give pre-arrival instructions to a caller in need of direction for
basic life support, injuries, illness, and community-assisted
defibrillation until first responders' arrival. (VIII)
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| 28.
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Given a case scenario, identify the environmental emergency, provide
persuasive direction, dispatch and deploy the appropriate response
team. (IX, XV)
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| 29.
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Triage, categorize, and prioritize in a multiple casualty incident.
(X)
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| 30.
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Triage, categorize, and prioritize in a hazardous material incident.
(XI)
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| 31.
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Identify the scope of responsibility and roles of various law
enforcement agencies. (XII)
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| 32.
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Describe quality assurance procedures unique to EMD/D. (XIII)
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| 33.
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Describe the role of EMD/D in research. (XIV)
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| 34.
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Given a simulated multi-casualty or natural disaster, interrogate,
evaluate, respond, and deploy. (XV)
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| 35.
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Given a simulated emergency call, interrogate, evaluate, respond, and
deploy. (XV)
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| 36.
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Successfully complete random emergency situation scenarios with 100%
accuracy. (XV)
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| 37.
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Successfully complete ten hours of assignments during observation in a
dispatch center. (XVI)
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| 38.
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Successfully complete written examination with 86% accuracy. (XVII)
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