1.
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Determine if you should be a leader in the health services environment
and describe how to make the transition to supervision. (I)
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2.
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Describe and demonstrate assertive supervision techniques. (II)
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3.
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Describe how to practice effective human relations with subordinates,
management and clientele. (III)
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4.
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Demonstrate effective written business communication skills. (IV)
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5.
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Describe a productive working environment addressing delegation,
instruction and the problem employee. (V)
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6.
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Identify self-management concepts and use your management style. (VI,
VII)
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