Official Course Description: MCCCD Approval: 03/25/97
HCE226 19976-19985	L+L	2 Credit(s)	2 Period(s)
Front Office Practice
Principles and procedures in basic front office medical skills, including alphabetic and numeric indexing, filing, and application of accounting techniques. Includes use of accounting cycle from originating data to closing ledger entries. Emphasis on basic clerical skills as applied to a medical practitioner's office. Prerequisites: None. Corequisites: HCE/BPC229.

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MCCCD Official Course Competencies:
HCE226   19976-19985	Front Office Practice

1.	Numerically and alphabetically assign, index, and cross- reference patient names. (I)
2.	Manage patient files and medical records. (II)
3.	Use office management skills to manage a variety of medical settings. (III)
4.	Use a manual bookkeeping system. (IV)

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MCCCD Official Course Outline:
HCE226   19976-19985	Front Office Practice

I. Numeric and Alphabetic Indexing A. Review Arabic number B. Read and sort patient names C. Cross-reference patient names to alphabetized card file II. Patient File and Medical Records Management A. Color code B. Group digits by color code C. Pre-labeled charts D. Cross-reference historical files 1. Lab reports 2. Radiographic and other test reports 3. Hospital reports a. Discharge summaries b. Other medical records III. Office Management Skills A. Schedule appointments B. Handle mail C. Create a professional atmosphere D. Greet the patients E. Medical office forms F. Office liability coverage G. Purchase orders and credit memoranda H. Physician's schedule and travel IV. Accounting and Banking Procedures A. Checkbook B. Patient billing C. Receipts D. Collections

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