Maricopa Community Colleges  HSA172   19974-20006 
Official Course Description:   MCCCD Approval:  05/27/97  
HSA172      19974-20006 LEC 2 Credit(s) 2 Period(s)
Employment and Training Administration II
Further instruction in the administration of the Employment and Training program using the Job Service Automated System (JSAS). Includes sanctionable issues as well as monitoring and evaluation of employment. Dispute resolution, fair hearings and grievances procedures also covered. Prerequisites: HSA170.
 
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MCCCD Official Course Competencies:
 
HSA172   19974-20006 Employment and Training Administration II
1. Identify the elements of case work. (I)
2. Describe component activities and identify appropriate criteria for making assignments. (II)
3. Identify different types of support service available to clients. (III)
4. Identify client needed services and the organizations that provide those services. (III)
5. Process client warrants. (IV)
6. Evaluate employment offers. (V)
7. Identify sanctionable and good cause issues. (VI)
8. Identify procedures for conflict resolution. (VII)
9. Complete case record information. (VIII)
10. Use the Job Service Automated System (JSAS) to establish an application record. (IX)
11. Make employment referrals. (IX)
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MCCCD Official Course Outline:
 
HSA172   19974-20006 Employment and Training Administration II
    I. Case Work
        A. Functions
        B. Assessments
        C. Development of EPA
        D. Implementation
        E. Monitoring Participants Progress
        F. Home Visits
      II. Components
          A. Monitoring
          B. Assessment
          C. Education/Skills Training
          D. Employment Activities
          E. Work Experience
        III. Support Services
            A. Eligibility
            B. Funded Vs Non-Funded
            C. Providers
              1. Authority
              2. Non-Financial Agreements
              3. Monitoring
          IV. Warrants
              A. Payroll
              B. Replacement
              C. Overpayments
              D. Accountability
            V. Job Evaluations
                A. Offers
                  1. Factors
                  2. Goal
                B. Hours of Employment
                C. Kinds of Employment
              VI. Issues
                  A. Sanctionable
                    1. Criteria
                    2. Procedures
                  B. Good Cause
                    1. Criteria
                    2. Procedures
                VII. Conflicts
                    A. Dispute Resolution
                      1. Issues
                      2. Process
                    B. Fair Hearings
                      1. Written Request
                      2. 20-Day Limit
                      3. Hearings
                    C. Grievances
                      1. Displacement
                      2. Procedures
                      3. Informal Resolution
                      4. State Level Hearings
                      5. Appeals
                  VIII. Case Records
                      A. Guidelines
                      B. Civil Rights
                      C. Confidentiality
                      D. Case Records
                    IX. JSAS
                        A. Screens
                        B. Application Process
                        C. Labor Market
                          1. Job Openings
                          2. Applicant Qualifications
                          3. Referral Process
                        D. Monitoring
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