| 1.
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Describe the purpose and scope of the Assistance Payments program. (I)
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| 2.
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Describe the elements of uniform office procedures. (II)
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| 3.
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Identify mandatory computer screens for determinations. (III)
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| 4.
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Demonstrate the ability to enter essential information into the
computer system. (III)
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| 5.
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Access mandatory systems and apply acquired information to the
application process. (III, IV)
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| 6.
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Use eligibility information in manuals, handbooks and desk aids.
(II-IV)
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| 7.
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Explain the client interview process. (IV)
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