Maricopa Community Colleges  HSA135   19962-20086 
Official Course Description: MCCCD Approval: 07/22/08
HSA135 19962-20086 L+L 4 Credit(s) 6 Period(s)
Applied Eligibility
Management of client case files from application through determination. Also includes the appeals and redetermination processes, documentation and the refinement of interviewing and questioning techniques.
Prerequisites: HSA120.
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MCCCD Official Course Competencies:
 
HSA135   19962-20086 Applied Eligibility
1. Demonstrate types of interviewing and questioning techniques. (I)
2. Determine reasons for notices of action. (II)
3. Collect information for and complete Notices of Action. (II)
4. Complete a transaction document, utilizing a written scenario and reference. (III)
5. Determine types of interim changes and complete required forms. (IV)
6. Explain the importance of and compose routine caseworker daily logs. (V)
7. Explain the redetermination process. (VI)
8. Process a redetermination case. (VI)
9. Compare and contrast different eligibility actions and identification numbers. (VII)
10. Analyze the appeals process. (VII)
11. Prioritize sample cases. (VIII)
12. Verify and document applicant information. (IX)
13. Write a complete household composition statement. (X)
14. Manage a client case file from application through determination. (I-X)
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MCCCD Official Course Outline:
 
HSA135   19962-20086 Applied Eligibility
    I. Interviews
        A. Definition
        B. Purpose
        C. AMPR's Function
        D. Parts of the Interview
          1. Opening
          2. Body
          3. Closing
        E. Questioning
          1. Open
          2. Closed
          3. Inquiry Statement
          4. Unacceptable Techniques
          5. Restatement
          6. Paraphrasing
      II. Denials
          A. Reasons for Denials
            1. Income
            2. Resources
            3. Voluntary Withdrawal
            4. Residency
            5. Failure to Provide
            6. Failure to Show
          B. Notices of Action
        III. Transaction Documents
            A. Eligibility
            B. Notice of Action
            C. Application
            D. Changes
            E. Household Composition
            F. Income
            G. Expenses and Deductions
            H. Liquid Assets
            I. Statement of Truth
            J. Computation
            K. Case Recordings
            L. Pre-Evaluation Referral
            M. Pending Information Agreement
            N. ELM
              1. Purpose
              2. Source
              3. General Information
              4. Fields
          IV. Interim Changes
              A. Definition
              B. Types of Changes
                1. Income
                2. Household Composition
                3. Property
                4. Residency
                5. Clinical Status of Pregnant Household Member
            V. Daily Logs
                A. Purpose
                  1. Productivity Summary Report
                  2. Medically Indigent/Medically Needy (MI/MN)- Sixth Omnibus Budget Reconciliation Act (SOBRA) Monthly Report
                B. Data Elements
              VI. Redetermination Process
                  A. Definition
                  B. Application
                  C. Re-evaluation
                  D. Verifications
                  E. Decisions
                    1. Eligible
                    2. Ineligible
                VII. Eligibility
                    A. Initial
                    B. Appeals
                      1. Defintion
                      2. Reason For
                      3. Requirements
                      4. Procedure
                    C. Reinstatement
                    D. Re-determination
                    E. Identification Numbers
                      1. Social Security Numbers (SSN)
                      2. Pseudo-Social Security Numbers (PSSN)
                      3. Recipient I.D. Number
                  VIII. Case Prioritization
                      A. Criteria
                      B. Worksheet
                    IX. Applicant Information
                        A. Documentation and Verification
                          1. Date
                          2. Third Party Source
                          3. Household Member Identification
                          4. Information Verifying Factor
                          5. Third Party Knowledge
                        B. Collateral
                          1. Purpose
                          2. Criteria
                        C. Declaration
                          1. Purpose
                          2. Required Information
                          3. Exceptions
                      X. Households
                          A. Ties
                          B. Application
                          C. Forms Instruction
                          D. Composition
                            1. Exceptional Households
                            2. Non-Household Members
                            3. Categorical Members
                          E. Statement
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