| 1.
|
Identify and define terminology and vocabulary relative to the slot
department. (I)
|
| 2.
|
Describe basic casino structure. (I)
|
| 3.
|
Review the structure and operating responsibilities of the slot
department. (I)
|
| 4.
|
Identify and describe the job responsibilities and skills required of
slot personnel. (II)
|
| 5.
|
Identify and explain supervision techniques which may be used to
motivate and manage slot department employees. (III)
|
| 6.
|
Review career opportunities and advancements in slot operations. (II)
|
| 7.
|
Describe the importance of complying with federal and state reporting
requirements and review the importance of internal reporting and
controls. (III)
|
| 8.
|
Apply procedures and develop appropriate documentation necessary for
efficient operation of a slot department. (III)
|
| 9.
|
Explain the design, structure, and technological innovations relating
to slot machines. (IV)
|
| 10.
|
Identify and describe techniques for slot department marketing and
promotion. (V)
|
| 11.
|
Identify and describe the major elements and techniques of
establishing appropriate customer services and public relations. (VI)
|
|