Maricopa Community Colleges  FSC214   19952-19985 
Official Course Description: MCCCD Approval: 11/22/94
FSC214 19952-19985 LEC 3 Credit(s) 3 Period(s)
Human Resource Management in Fire Service
Management of fire service personnel functions. Includes selection procedures, employee discipline, performance ratings, elements of supervision. Labor relations and related personnel responsibilities. Prerequisites: FSC141 or four years in the fire service.
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MCCCD Official Course Competencies:
 
FSC214   19952-19985 Human Resource Management in Fire Service
1. Describe personnel management and the role it plays in the management process. (I)
2. Describe the factors that influence one's personnel management style. (I)
3. Cite specific discriminatory personnel management practices in recruitment, selection and promotion, transfers, and layoffs. (II)
4. Describe the major components of a system designed to validate a specific employment test. (II)
5. Explain the relationship among human needs, incentive, motivation, and discipline. (III)
6. Describe the major components of a performance appraisal system. (III)
7. Explain the main features of the major pieces of labor legislation and their impact on the labor/management process. (IV)
8. Describe the importance of minimizing the occurrence of unsafe acts on the part of employees. (V)
9. Describe the types of employee problems that can be addressed by an employee assistance program. (V)
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MCCCD Official Course Outline:
 
FSC214   19952-19985 Human Resource Management in Fire Service
    I. Philosophy of Personnel Management
        A. Leadership
        B. Management
          1. Styles
          2. Functions
          3. Line and staff authority
        C. Motivation model
          1. Ability
          2. Motivation
      II. Employee Selection System
          A. Equal employment opportunity and affirmative action
            1. Title VII of 1954 Civil Rights Act
            2. Executive orders
            3. Functions and guidelines
            4. Adverse impact
            5. Discriminatory personnel management practices
            6. Effective affirmative action program
          B. Planning, recruitment, and placement
            1. Job analysis
            2. Applications
            3. Interviewing candidates
            4. Testing candidates
            5. Orientation and training of new employees
          C. Sampling individual's behavior
            1. Validity
            2. Reliability
            3. Types of sampling techniques (tests)
            4. Validating tests
        III. Motivation and Incentive Systems
            A. Definition and methods of motivation
            B. Human needs
              1. Maslow's needs hierarchy
              2. Herzberg's theory
              3. Need achievement theory
              4. Equity theory
            C. Types of incentive plans
              1. Piecework
              2. Standard hour plan
              3. Group incentive plans
              4. Plans for white-collar personnel
            D. Establishing effective incentive plans
            E. Performance appraisal
              1. Functions of systems
              2. Types of systems
            F. Employee discipline
          IV. Labor Relations
              A. History of labor movement
              B. Major labor laws
                1. Norris-LaGuardia Act
                2. Wagner Act
                3. Landrum-Griffin Act
              C. Collective bargaining
                1. Bargaining stages
                2. Bargaining philosophy
                3. Content of agreements
              D. Grievances
                1. Sources
                2. Procedures
                3. Handling grievances
            V. Employee Safety and Welfare
                A. Importance of safety and welfare programs
                B. Occupational Safety and Health Act of 1970
                  1. Explanation
                  2. Functions
                  3. Authority
                C. Accident causes
                D. Safety procedures
                E. Employee assistance programs
                  1. Alcoholism
                  2. Drug addiction
                  3. Emotional illness
                  4. Job stress
                F. Techniques to reduce health problems
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