| 1.
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State the importance of human communications skills and human
relations skills as they relate to the law enforcement officer. (I)
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| 2.
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Identify and describe the elements of basic communication skills. (I)
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| 3.
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Identify the barriers to effective communication. (I)
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| 4.
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Describe the laws relating to communication with hearing impaired
individuals. (I)
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| 5.
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Identify the major mores, ethical values, and folkways of various
groups as they affect police services and communication. (I)
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| 6.
|
Given a simulated criminal act, describe the proper procedure for
conducting an interview of both a witness and the suspect of a crime.
(II)
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| 7.
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List the nine steps of interrogation. (II)
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| 8.
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Define "Miranda Warnings" and describe techniques of custodial and
non-custodial questioning and adult and juvenile rights as granted by
the "Miranda" decision of the Supreme Court of the United States.
(III)
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| 9.
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Explain the theoretical basis for verbal persuasion techniques. (IV)
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| 10.
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Identify Hand Signals and Voice Commands Used During Crowd Control.
(V)
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| 11.
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Describe techniques of communication used to prevent and control
unruly crowds and riots. (V)
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