Official Course Description: MCCCD Approval: 05/13/86
FSC220 19866-19985	LEC	3 Credit(s)	3 Period(s)
Fire Officer Leadership I
Supervisory capabilities which includes leadership skills and management styles. Also includes stress management, communication and motivational skills, and roles of the company officer. Role playing and case studies emphasized throughout. Prerequisites: FSC141 or permission of instructor.

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MCCCD Official Course Competencies:
FSC220   19866-19985	Fire Officer Leadership I

1.	List traits demonstrated by successful fire service leaders. (I)
2.	Describe the effects of motivation on confidence and communication between an officer and his men. (I)
3.	Apply the Keirsey Temperament Sorter to analyze character and temperament types. (I)
4.	Identify and describe fire service leadership styles. (II)
5.	Interpret the Managerial Grid Theory and apply its principles to fire service management. (II)
6.	Define stress and list the causes of stressful situations. (III)
7.	Demonstrate relaxation and stress reduction techniques. (III)
8.	List and describe effective communicators. (IV)
9.	Recognize poor listening habits and develop effective listening skills. (IV)
10.	Assess motivational needs of differing types of individuals. (V)
11.	List various methods used to motivate individuals. (V)
12.	Describe the role of the company officer. (IV)
13.	Evaluate personnel problems, performance factors and standards. (VI)

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MCCCD Official Course Outline:
FSC220   19866-19985	Fire Officer Leadership I

I. Leadership Development A. Overview 1. Definitions 2. Fire Service Leadership B. Successful Leadership Traits 1. Principles 2. Attitude a. Self b. Others 3. Goals 4. Judgement C. Expectations 1. Of Firefighters 2. Of Officers D. Motivation 1. Self-Confidence 2. Confidence of Men 3. Communication 4. Roles E. Keirsey Temperament Sorter 1. Character Types 2. Temperament Types 3. Temperament and Self Analysis II. Fire Service Management A. Overview Leadership Styles B. Managerial Grid Theory 1. Purpose 2. Completion 3. Interpretations C. Honesty 1. Goals 2. Praise 3. Reprimand D. Planning 1. Management By Objective 2. Time Management E. Role Playing III. Stress Management A. Stress Reactions 1. Body Awareness 2. Experiences 3. Physical Causes 4. Psychological Causes B. Preventive Measures 1. Progressive Relaxation 2. Breathing 3. Meditation 4. Imagination 5. Self-Hypnosis 6. Autogenics 7. Thought Stopping 8. Biofeedback 9. Nutrition 10. Exercise IV. Communication A. Effective Communicators 1. Openness 2. Spontaneity 3. Self-Disclosure 4. Empathy 5. Acceptance 6. Warmth 7. Trust B. Listening Skills 1. Effects on Supervision 2. Listening Barriers a. Positive b. Negative 3. Listening Environments 4. Listening Skills Development 5. Nonverbal Communications 6. Listening Levels 7. Effectiveness Guidelines V. Motivation A. Overview 1. Definition 2. Principles B. Company Motivation 1. Hierarchy of Needs a. Physiological b. Safety/Security c. Social/Affiliation d. Ego-Status e. Self-Actualization 2. Needs Assessment a. High Achievement b. High Power c. High Affiliation C. Motivating Individuals D. Motivational Problems E. Case Studies VI. Roles of Company Officer A. Attitude 1. Recordkeeper 2. Safety 3. Initiative 4. Trainer 5. Public Relations B. Work Responsibilities 1. Evaluation of Men a. Performance Factors b. Performance Standards c. Evaluation Checklist 2. Evaluation of Self a. Performance Factors b. Performance Standards c. Evaluation Checklist

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