MCCCD Official Course Competencies:

HCE190  20062-99999

Clinical Laboratory Operations

1.

Identify and apply Health Insurance Portability and Accountability Act (HIPAA) regulations appropriate to the program. (I)

2.

List and describe the role of laboratory services within healthcare. (II)

3.

Identify laboratory professionals and explain their roles. (III)

4.

Identify and describe the duties and expectations of a clinical laboratory technician (medical laboratory technician). (IV)

5.

Differentiate health care reform, laboratory regulations, accrediting, and credentialing agencies. (V)

6.

Define process improvement and quality control, and explain their importance. (VI)

7.

Perform laboratory mathematics and quality control statistics. (VII)

8.

Examine laboratory documentation and explain medico-legal implications. (VIII)

9.

Describe information management and information management systems in laboratory settings. (IX)

10.

Describe and determine infection control and laboratory safety guidelines, equipment, labware, and water purification methods. (X)

11.

Correlate specimen integrity and specimen processing principles to specimen acceptance. (XI)

12.

Correlate phlebotomy principles and preanalytical processes. (XI)

13.

Describe pre-analytical, analytical, and post-analytical practices to ensure quality and accuracy of testing. (XI)

14.

Practice professional and ethical conduct related to preparation of a resume, position qualifications and position description, stress management, and interpersonal communication skills to serve the needs of the patient and public. (XII)

15.

Differentiate management and personnel management principles. (XII)

16.

Differentiate educational terms, domains and taxonomy of learning, and learning objectives. (XIII)

17.

Identify and describe the benefits of continuing education and proficiency testing as a function of growth and maintenance of professional competence. (XIV)

18.

Analyze health care reimbursement, financial cost analysis, and insurance coding for laboratory procedures. (XV)

MCCCD Official Course Outline:

HCE190  20062-99999

Clinical Laboratory Operations

I. HIPAA

A. Overview

B. Regulations

C. Applications

1. Procedures

2. Documentation

D. Other

II. Role of Laboratory Services

A. Laboratory departments

B. Scope of testing

C. Impact on patient care decisions

III. Laboratory Professionals

A. Roles

1. Pathologists

2. Technologists

3. Technicians

4. Laboratory Assistants

5. Phlebotomists

6. Other

B. Education/Training

IV. Clinical Laboratory Technician

A. Duties

B. Scope of practice

V. Health Care Reform and Regulatory Agencies

A. Health Care Reform

1. Forces affecting change

2. Changes in state health care practice

B. Laboratory Practice

1. Clinical Laboratory Improvement Amendments (CLIA)

2. Centers for Disease Control (CDC)

3. Federal Drug Administration (FDA)

4. Department of Transportation (DOT)

5. Centers for Medicare and Medicaid Services (CMS)

6. Occupational Safety and Health Administration (OSHA)

7. Clinical Laboratory Standards Institute (CLSI)

8. Bureau of Biologies

9. Health and Human Services (HHS)

10. Medicare Act

11. Tax Equity and Fiscal Accountability Act (TEFRA)

C. Accreditation

1. Joint Commission on Accreditation of Healthcare Organizations (JCAHO)

2. College of American Pathologists (CAP)

3. Commission on Office of Laboratory Accreditation (COLA)

4. Substance Abuse and Mental Health Service Administration (SAMSHA)

5. Department of Health Services - State of Arizona

D. Credentialing

1. National Credentialing Agency for Laboratory Personnel (NCA)

2. Board of Registry (BOR)

3. Other

VI. Process Improvement and Quality Control

A. Process improvement

1. Quality Assurance (QA) principles

2. Performance Improvement (PI) principles

B. Quality Control (QC) principles

1. Types and sources of laboratory errors

2. Levey-Jennings charts

3. Westgard multi-rule system

4. Interpreting quality control data

VII. Laboratory Mathematics and Statistics

A. Calculations

1. Solutions

2. Serial dilutions

3. Precision

4. Accuracy

B. Statistics

1. Mean

2. Mode

3. Standard deviation

4. Coefficient of variation and correlation

5. Reference intervals

6. Variance

7. Linear regression

8. Gaussian distribution

9. Scales, graphs, and charts

VIII. Documentation

A. Protocols

B. Medico-legal implications

C. Correcting entries

IX. Information Management

A. Reporting and storage of data

B. Elements of computer systems

C. Medical informatics

D. Bar codes

E. Other

X. Infection Control, Laboratory Safety, and Labware

A. OSHA (Occupational Safety and Health Administration) guidelines

B. Infection control practices

C. Safety policies

D. Identifying types of safety equipment and maintenance

E. Identifying and reporting accidents and safety issues

F. Types of glassware

G. Types of labware

H. Calibration of volumetric equipment

I. Grade of water

J. Types of standards

K. Types of controls

XI. Analytical Practices

A. Pre-analytical

1. Phlebotomy collection principles

2. Specimen processing protocols

3. Specimen acceptance criteria

B. Analytical testing

1. Internal

2. External

3. Specimen testing

a. Internal testing

b. External testing

C. Post-analytical

1. Reporting

2. Clinical relevance

3. Other

D. Specimen integrity

XII. Management, Personnel, and Personal Behavior

A. Leadership and management principles

B. Personnel principles

C. Resume

D. Position qualifications and description

E. Professional conduct

F. Ethical conduct

G. Stress management

H. Interpersonal communication skills

XIII. Education and Learning

A. Educational terms

B. Domains of learning

C. Taxonomy of learning

D. Use of objectives

XIV. Professional Competence

A. Continuing education

B. Proficiency testing

XV. Financial management

A. Health care reimbursement

B. Cost analysis

C. Insurance coding