Maricopa Community Colleges  HCS101   20036-99999 
Official Course Description: MCCCD Approval: 05/27/03
HCS101 20036-99999 L+L 3.50 Credit(s) 5.50 Period(s)
Hospital Central Service
Central Service functions, technician roles, medical terminology, personal hygiene, decontamination, and isolation techniques, quality assurance, product transport, billing methods, and communication techniques. Job application forms and techniques for effective job interviews. Includes resume writing and responding to specific job interview questions related to hospital central service placement. Prerequisites: Admission to Hospital Central Service Technology program or permission of instructor.
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MCCCD Official Course Competencies:
 
HCS101   20036-99999 Hospital Central Service
1. Describe the hospital's organizational structure and the central service department. (I)
2. Describe the specialized skills of the hospital central servicetechnician. (I, II)
3. Describe use of major types of communication systems in health care facilities. (III)
4. Describe infection control utilizing microbiology and asepsis. (IV)
5. Define pathogens, disinfection and sterilization. (IV, V)
6. Identify the different types and specific uses of disinfectants. (IV, V)
7. Define decontamination procedures specific to breaking the chain of infection. (V)
8. Describe different types of isolation. (V, VI)
9. Describe the equipment used in decontamination for processing used items. (V)
10. Demonstrate the decontamination process for contaminated items. (V)
11. Describe procedures involved in patient and department charge mechanism. (VI, VII)
12. Identify equipment and supplies distributed for patient care in the hospital. (VI, VII)
13. Demonstrate the current assembly and distribution of equipment, supplies, and instruments used for patient care in the hospital. (VI, VII)
14. List the types of distribution systems used in hospitals and describe how they operate. (VII)
15. Identify the different inventory control methods and the advantages and disadvantages of each. (VIII)
16. List strategies and resources to complete a thorough job search. (IX)
17. Complete job application forms. (X)
18. Write a job resume. (XI)
19. Identify techniques needed for an effective job interview. (XII)
20. Write answers to specific commonly asked job interview questions. (XII)
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MCCCD Official Course Outline:
 
HCS101   20036-99999 Hospital Central Service
    I. Central Service Department
        A. Structure
        B. Purpose
        C. Functions
        D. Technician roles
      II. Technician
          A. History
          B. Job description
          C. Job requirements
          D. Tasks
        III. Communications Systems
            A. Telephone
            B. Pneumatic tube
            C. Pagers
            D. Window distribution
            E. Dumb waiters
            F. STAT
            G. Computer system
          IV. Microbiology and Infection Control
              A. Microbiology
              B. Transmission
              C. Barriers to contamination
              D. Isolation
              E. Disinfecting principles
              F. Sterilization principles
              G. Asepsis/handwashing
            V. Decontamination Procedures
                A. Department
                  1. Collection
                  2. Transport
                B. Attire
                C. Methods of cleaning
                  1. Disinfectant
                  2. Sanitation
                  3. Sterilization
                D. Decontamination equipment
                  1. Washer/sterilizer
                  2. Washer/sanitizer
                  3. Ultrasonic washer
                  4. Glass washer
                  5. Cartwasher
                  6. Dryers
                E. Decontamination procedures
              VI. Patient Care Supplies and Equipment
                  A. Patient supply catalog
                  B. Patient equipment
                  C. Isolation
                  D. Assembly procedures
                VII. Distribution
                    A. Exchange cart
                    B. Case cart
                    C. Requisitions
                    D. Charge systems
                    E. Communication systems
                    F. Special carts
                    G. Distribution procedures
                  VIII. Inventory Control
                      A. Manual two-bin system
                      B. Traveling requisition system
                      C. Manual cardex system
                      D. Computer system
                    IX. Job Search
                        A. Strategies
                        B. Resources
                      X. Application Process
                          A. Forms
                          B. Application information
                        XI. Resume
                            A. Content
                            B. Format
                          XII. Employment Interview
                              A. Preparation
                              B. Interviewing techniques and strategies
                              C. Questions specific to hospital central service position
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