Maricopa Community Colleges  ELT184AA   20022-20086 
Official Course Description: MCCCD Approval: 07/22/08
ELT184AA 20022-20086 LEC 1 Credit(s) 1 Period(s)
Norton Utilities
Operation of utility programs to analyze and enhance system performance; diagnosis and correction of disk problems.
Prerequisites: NET183AA, or NET183AB, or permission of Department or Division.
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MCCCD Official Course Competencies:
 
ELT184AA   20022-20086 Norton Utilities
1. Define disk hardware terms. (I)
2. Define disk software terms. (II)
3. Diagnose common disk problems. (III)
4. Recover lost data. (IV)
5. Correct directory-related problems. (IV)
6. Correct system area problems. (IV)
7. Perform absolute disk sector level corections. (IV)
8. Sort one or multiple directories. (V)
9. Report technical information about a disk. (V)
10. Display, set, or reset any of the four file attribites. (V)
11. Control system hardware, including the display, keyboard, serial ports, and battery-operated clocks. (V)
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MCCCD Official Course Outline:
 
ELT184AA   20022-20086 Norton Utilities
    I. Disk hardware
        A. Tracks
        B. Sectors
        C. Double-sided disks
        D. Cylinders
        E. Disk performance terms
          1. Seek time
          2. Track-to-track-seek time
          3. Access time
          4. Average latency
          5. Transfer rate
        F. Sector addressing
        G. Physical formatting
        H. Interleaving
      II. Software
          A. Boot record
          B. Clusters
          C. File allocation table
          D. Root directory
        III. Disk problem diagnosis
            A. Diagnosis utility
            B. Common disk problems
            C. Problem source determination
              1. Hardware
              2. Software
          IV. Corrective Procedures
              A. Data recovery
                1. Erased File
                2. Overwritten file
                3. Damaged backup disk
                4. Data from bad disk
                5. Data from formatted hard disk
              B. Directory corrections
                1. Bad directory entries
                2. Directory tree structure
                3. Root directory
              C. System area corrections
                1. Boot record editing
                2. Media descriptor byte editing
                3. FAT trouble-shooting
                4. Bad sectors
                5. DOS system files
              D. Absolute sector corrections
                1. Partition table editing
                2. Track zero
                3. Master boot program editing
            V. Miscellaneous utility commands
                A. Directory sort
                B. Disk information
                C. File attributes
                D. Norton control center
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