Maricopa Community Colleges  FON150   20016-99999 

Official Course Description:  MCCCD Approval: 4-24-2011

FON150  2001 Fall – 2011 Fall

LAB  1.0 Credit(s)  5.0 Period(s)  0.0 Load  Occ

Banquet Food and Beverage Service Externship

Waiter/waitress serving experiences in a banquet setting; includes instructor-assisted placement, orientation, job seeking skills, and working a minimum of four banquets or twenty-four hours in banquet service. Professional appearance and attire required.

Prerequisites: FON104, FON122, and FON124.

 

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MCCCD Official Course Competencies:

 

FON150  2001 Fall – 2011 Fall

Banquet Food and Beverage Service Externship

 

1.

Use job seeking skills, and interview effectively with a prospective employer. (I)

2.

Perform the banquet food and beverage service procedures of a waiter/waitress to industry standards. (II)

3.

Apply human relations skills in interacting with guests and employees. (III)

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MCCCD Official Course Outline:

 

FON150  2001 Fall – 2011 Fall

Banquet Food and Beverage Service Externship

 

I. Job Seeking Skills

A. Sources of employment information

1. Referrals

2. Classified ads

B. Interviewing

1. Appearance and dress

2. Communication skills

3. Positive attitude

II. Techniques for Banquet Food and Beverage Service

A. Service method

1. Table service

2. Buffet

3. Flying service

B. Mis en place

C. Beverage service

1. Water

2. Coffee/tea

3. Special requests

D. Food service

1. Hors d'oeuvres

2. Meals

III. Professional Human Relations

A. Guest interactions

B. Employee interactions and teamwork

C. Management interactions

 

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