1.
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Define Family Assistance Administration (FAA) terms and acronyms. (I)
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2.
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Explain FAA Programs. (I)
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3.
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Identify navigational and function keys. (II)
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4.
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Explain navigational techniques via the Program Function (PF) keys.
(II)
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5.
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Describe the Department of Economic Security (DES) Application Menu
Screen. (III)
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6.
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Practice log-on and log-off procedures. (III)
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7.
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Demonstrate the ability to use the system menus and PF keys. (IV)
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8.
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Identify different status line symbols and their meanings. (V)
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9.
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Summarize how to respond to edit messages. (V)
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10.
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Explain the Arizona Technical Eligibility Computer System (AZTECS)
approach to eligibility determination. (VI)
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11.
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Use the AZTECS to process applications. (I-VI)
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12.
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Identify components of prior investigations. (VII)
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13.
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Explain how the Arizona Integrated Manual and Benefit Information
Guide (AIMBIG) is organized. (VIII)
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14.
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Explain the levels of information found in the AIMBIG. (VIII)
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15.
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Use the AIMBIG to process applications. (I-VIII)
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