Maricopa Community Colleges  CIS275CA   19994-20036 
Official Course Description: MCCCD Approval: 03/23/99
CIS275CA 19994-20036 L+L 3 Credit(s) 4 Period(s)
Microsoft Systems Management Server
Knowledge and skills required to install, configure, administer, and troubleshoot Microsoft (MS) Systems Management Server (SMS). Implementation of multiple Systems Management Server sites, collecting hardware and software inventory, distributing software to client computers, managing shared applications, and using remote control functions to diagnose and solve common problems. Prerequisites: CIS192 or permission of instructor.
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MCCCD Official Course Competencies:
 
CIS275CA   19994-20036 Microsoft Systems Management Server
1. Install and configure Microsoft (MS) Systems Management Server (SMS). (I)
2. Utilize remote control to solve problems. (II)
3. Manage and customize inventory. (III)
4. Query the database based on criteria. (IV)
5. Distribute software. (V)
6. Configure multiple addresses and senders. (VI)
7. Install and configure Simple Network Management Protocol (SNMP). (VII)
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MCCCD Official Course Outline:
 
CIS275CA   19994-20036 Microsoft Systems Management Server
    I. Introduction to Microsoft (MS) Systems Management Server (SMS)
        A. Integration with network management systems
        B. Install and configure SMS
        C. Add clients to a site
        D. Configure MS Structured Query Language (SQL) for use with SMS
      II. Providing Remote Help-Desk Support
          A. Remote control functions
          B. Diagnose utilities
          C. Help-desk utilities
        III. Managing Inventory Data
            A. Managing and customizing inventory
            B. Maintaining the database
            C. Inventory collection
            D. Configuring log-on servers
            E. Troubleshooting inventory collection
          IV. Querying the Database
              A. Query the database based on criteria
              B. Viewing the database
              C. Creating alerts
            V. Distributing Software
                A. Software distribution process
                B. Package Command Manager
                C. Using installation scripts
                D. Implementing shared applications
                E. Creating program groups
              VI. Communicating Between Sites
                  A. Setting up multiple sites
                  B. Parent-child relationships
                  C. How sites communicate
                  D. Types of senders
                  E. Using multiple addresses and senders
                VII. Integrating with Simple Network Management Protocol (SNMP)
                    A. Functions of SNMP
                    B. SNMP integration with SMS
                    C. Install and configure SNMP
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