Maricopa Community Colleges  CIS275BF   19994-20036 
Official Course Description: MCCCD Approval: 03/23/99
CIS275BF 19994-20036 L+L 2 Credit(s) 3 Period(s)
Microsoft Exchange Server Performance and Troubleshooting
Basic performance and troubleshooting techniques for Microsoft (MS) Exchange Server. Covers performance bottlenecks, load simulator, log files and disaster recovery. Prerequisites: CIS275BA or permission of instructor.
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MCCCD Official Course Competencies:
 
CIS275BF   19994-20036 Microsoft Exchange Server Performance and Troubleshooting
1. Evaluate the network and messaging needs of an organization. (I)
2. Design a server, site and user placement plan for an organization. (I)
3. Identify performance bottlenecks. (II)
4. Configure and run load simulator. (II)
5. Describe standard maintenance and monitoring tasks. (III)
6. Practice troubleshooting Microsoft (MS) Exchange components. (IV)
7. Explain the functionality of each of the log files used by the directory. (V)
8. Differentiate between various server recovery scenarios. (V)
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MCCCD Official Course Outline:
 
CIS275BF   19994-20036 Microsoft Exchange Server Performance and Troubleshooting
    I. Designing a Microsoft (MS) Exchange Organization
        A. General Planning
        B. Site and Server Planning
        C. Address and Naming Scheme
      II. Optimizing MS Exchange Server
          A. Performance Bottlenecks
          B. MS Exchange Performance Optimizer
          C. MS Exchange Load Simulator (LoadSim.exe)
          D. Tools for Ongoing Optimization
        III. Maintenance and Monitoring
            A. Tasks-General
            B. Data Back-up and Archiving
            C. Software and Hardware Configuration
            D. Server and Link Monitors
            E. Windows NT Performance Monitor
            F. Database Utilities
          IV. Troubleshooting MS Exchange Components
              A. Common Tools
              B. Troubleshooting Philosophy
              C. Common Troubleshooting Problems
              D. Words of Warning
              E. Troubleshooting Core Components
            V. Disaster Recovery
                A. Log Files and Circular Logging
                B. Server Recovery
                C. Other Recovery Scenarios
                D. A Real-World Information Store Recovery
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