Maricopa Community Colleges  CIS176AC   19994-20015 
Official Course Description:   MCCCD Approval:  03/23/99
CIS176AC     19994-20015 L+L 2 Credit(s) 3 Period(s)
Network Management Using ManageWise
Set up and management of ManageWise. Monitoring and troubleshooting system emphasized including performance problems, and viruses. Installation and configuration also covered. Prerequisites: CIS190 and CIS245AD and CIS266, or permission of instructor.
 
 Go to Competencies    Go to Outline
 
MCCCD Official Course Competencies:
 
CIS176AC   19994-20015 Network Management Using ManageWise
1. Describe the major features of ManageWise. (I)
2. Install and configure ManageWise components. (II)
3. Identify the ManageWise components and files responsible for the network discovery process. (III)
4. Inventory an internetwork's hardware and software. (IV)
5. Troubleshoot a user's login problem. (V)
6. Monitor critical systems on an internetwork. (VI)
7. Troubleshoot a user's printing problem. (VII)
8. Scan servers and workstations for computer virus infections. (VIII)
9. Troubleshoot network performance. (IX)
10. Describe how to plan system upgrades. (X)
Go to Description    Go to top of Competencies
 
MCCCD Official Course Outline:
 
CIS176AC   19994-20015 Network Management Using ManageWise
    I. Purpose and Benefits
        A. Role of network management
        B. Features
          1. Asset Inventory and Management
          2. Server Monitoring and Management
          3. Desktop monitoring and Control
          4. Network Traffic Analysis and Management
          5. Network-wide virus protection
      II. Installation and Configuration
          A. Procedure
          B. Files
          C. Components
          D. Login Script
        III. Network Discovery Process
            A. Components
            B. NetExplorer Console (NXPCON)
            C. ManageWise Database
          IV. ManageWise Inventory
              A. Features
              B. Network Addresses
              C. Hardware
              D. Software
              E. Database
                1. Queries
                2. Reports
            V. Login Problems
                A. Configurations
                B. User Error
                C. Monitoring
                D. Tools
              VI. Systems
                  A. Alarm Group
                  B. Connectivity Test Group
                  C. Trend Graphs
                  D. Thresholds
                  E. Tools
                VII. Printing Problems
                    A. Print Server Configuration
                    B. Queue Monitor
                      1. Move
                      2. Copy
                      3. Hold
                      4. Delete
                    C. Control Station
                    D. Desktop Manager
                    E. Print Queue Alarm
                    F. Chat
                  VIII. Computer Viruses
                      A. Described
                        1. Sources
                        2. Hazards
                      B. Types
                      C. Detection
                    IX. Performance Problems
                        A. Server Trend Graphs
                          1. Purpose
                          2. Baseline
                          3. Evaluation
                        B. Network Segment Trend Graphs
                          1. Purpose
                          2. Baseline
                          3. Evaluation
                        C. Conversion Windows
                        D. Packets
                      X. Upgrades
                          A. Network Readiness
                          B. Workstations Readiness
                          C. Bandwidth
                      Go to Description    Go to top of Competencies    Go to top of Outline