| 1.
|
Differentiate between the different types of credit line increases.
(I)
|
| 2.
|
Demonstrate the ability to process various types of credit line
increases. (I)
|
| 3.
|
Explain a bank's pricing strategy. (II)
|
| 4.
|
Explain Balance Consolidation Transfers. (II)
|
| 5.
|
Complete Balance Consolidation Transfers. (II)
|
| 6.
|
Identify regulations that govern the handling of disputes. (III)
|
| 7.
|
Summarize procedures to handle disputes. (III)
|
| 8.
|
Demonstrate ability to handle customer disputes. (III)
|
| 9.
|
Identify factors that may indicate fraud. (IV)
|
| 10.
|
Summarize procedures for dealing with suspected fraud. (IV)
|
| 11.
|
Demonstrate ability to deal with suspected fraud. (IV)
|
|