1.
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Describe responsibilities of the customer service representative with
regard to inventory control and quality assurance. (I)
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2.
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Explain procedures for maintenance of pharmacy supply inventories. (I)
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3.
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Describe retrieval of drug items from storage. (II)
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4.
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Explain procedures for use of drug dispensing equipment. (III)
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5.
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Describe potential hazards in the pharmacy. (IV)
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6.
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List procedures for promoting environmental safety. (IV)
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7.
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Outline procedures for packaging and labeling of drug products. (V)
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8.
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Identify steps in prescription dispensing that must be performed by a
pharmacist. (V)
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9.
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Differentiate between roles of the pharmacist and the technician in
the drug control and distribution process. (V, VII, IX)
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10.
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Demonstrate the clerical functions in the dispensing of prescriptions.
(VI)
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11.
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Transcribe specific orders onto a prescription label utilizing lay
terminology and equivalent household measurements. (VI)
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12.
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Describe clerical procedures for dispensing controlled drugs. (VII)
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13.
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Explain procedures for distribution of controlled drugs. (VII)
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14.
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Describe use of health/prescription accessories sold in pharmacies.
(VIII)
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15.
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Explain specific uses for a computerized drug system. (IX)
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16.
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List ways computers are used in pharmacies. (IX)
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17.
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Explain procedures for maintaining patient medication profiles. (IX)
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18.
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Explain procedures for dealing with third party claims and
prescriptions. (X)
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